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12-13-2022 02:05 PM (Last edited 12-13-2022 02:11 PM ) in
QLED and The Frame TVsI just updated online to 1421 software and now have a problem on the home screen. There is a menu bar on the left of the screen that has game options search options and other selections, however whenever I move to that bar the TV instantly switches to the last input I was watching and there is no way to access that menu all other regular inputs ant apps can be used just not the menu on the left side. I've rebooted and nothing changed. I see that the only software on the Samsung download page shows 1304.2 should I downgrade if possible or what as with a $3,000 new TV this is very irritating.
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12-13-2022 04:02 PM in
QLED and The Frame TVsI would recommend factory resetting your TV
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12-13-2022 04:02 PM in
QLED and The Frame TVsI would recommend factory resetting your TV
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12-14-2022 12:01 PM in
QLED and The Frame TVsTurned it on today and everything was fine.