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High pitch noise from TV when in game mode

(Topic created: 04-21-2022 08:48 AM)
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user980FghjYrw
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QLED and The Frame

I've bought a QE75Q80 and I'm having a really annoying high pitch sound when game mode activates. I think its when variable refresh rate actives. Samsung completely ignores the issue. Anyone else having this kind of problem?

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Samsung_Moderator
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QLED and The Frame

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html