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Original topic:

Memory issue and External Memory support

(Topic created: 08-12-2020 12:12 PM)
userOeooioIFmC
Constellation
Options
QLED and The Frame

I have installed a 75" Frame and was able to load 20 pictures on the TV.  I have seen multiple threads about the level of success when loading photos.  When will there be a software patch to do the following

1) pull photos from a external USB type drive?

2) Pull photos from a Cloud photo localation like Google Photos?

 

The TV also needs an option to set a turn on and turn off time.  

 

We only use it for art and this would be useful

1 Solution


Accepted Solutions
Solution
JohnLoose
Supernova
Options
QLED and The Frame

@userOeooioIFmC 

 

The Frame manual details how to load photos on your TV using an external drive or from your phone.

 

https://www.samsung.com/au/support/tv-audio-video/the-frame-uploading-personal-photos-and-art-store-...

 

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2 Replies
Solution
JohnLoose
Supernova
Options
QLED and The Frame

@userOeooioIFmC 

 

The Frame manual details how to load photos on your TV using an external drive or from your phone.

 

https://www.samsung.com/au/support/tv-audio-video/the-frame-uploading-personal-photos-and-art-store-...

 

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Shurikus2020
Asteroid
Options
QLED and The Frame

Hello John,

 

I'm afraid the proposed solution does not address the internal memory problem, as in still requires free memory to be available on the TV itself in order to upload the pictures from USB/Phone into the TV.   The internal memory of the TV is being consumed by "something" (in my case a fresh reset to factory settings still leaves me with only 18% of free memory for EVERYTHING), and it appears that the Ambient Mode might be leaking memory, as after even a single use of that feature the available memory shrinks down to around 120-160MB and not being reclaimed in any way.

 

It would be an appropriate solution to:
1. Fix the memory leak

2. Allow support for consuming the photos for the Art Display directly from the USB drive, as the original poster has mentioned.