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11-25-2021 12:20 PM in
QLED and The Frame TVs1.The Cable displayport [from graphic card(pc)] to HDMI 2.1(port4) overheating at hdmi plate that enters TV. Can't find a solution....
2.Optional problem but maybe important too -overheating back of the tv near connections is a rectangular, gets very hot don't know why- service said maybe it's ok.
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11-25-2021 01:28 PM in
QLED and The Frame TVsYeah, the TV shouldn't be getting to the point of being super hot. It will need to be looked at by a service technician. If you want, we would be happy to get that set up for you 🙂 Just send a private message to any of the mods here with the full model and serial number of the TV.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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11-25-2021 12:59 PM in
QLED and The Frame TVs- Mark as New
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11-26-2021 02:11 AM in
QLED and The Frame TVsit gets hot in that place after 30 minutes from starting TV and stay hot all the time till shut off. Maybe 2th problem makes 1st problem, I don't know.
Thank you
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11-25-2021 01:28 PM in
QLED and The Frame TVsYeah, the TV shouldn't be getting to the point of being super hot. It will need to be looked at by a service technician. If you want, we would be happy to get that set up for you 🙂 Just send a private message to any of the mods here with the full model and serial number of the TV.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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11-26-2021 06:39 AM in
QLED and The Frame TVsOk , thank you very much