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Quick question - new member - Best practices to ensure my device still gets updates if I am no longer able to afford carrier service

(Topic created: 09-10-2025 10:29 PM)
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HelpfulNovice20
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Samsung Apps and Services

New member here thank you in advance for any time spent reading or helping with my question, after reading a really cool article on the best practices for ensuring your device is ready to install the latest update from the company, my device is an unlocked device that I had service added through my local carrier. After reading the tips and info guide I realized that there maybe a delay in obtaining updates if I do not have a carrier to help approve the update for my device. Is there anything I can do to ensure that if there is an update my device is ready given the lack of carrier until I can open service again 

Thank you again for the helpful information for the new members I'm excited to be a new addition and be able to post / comment any thing that may be of use as in always messing something up so I am a frequent visitor to the help articles lol so it's easy to share a link to the ones that helped me in the past

Wishing everyone a good day and look forward to posting more again soon 

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meself
Honored Contributor
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Samsung Apps and Services
, unlocked Samsung Galaxy phones generally do not experience delays in getting updates; in fact, they often receive them sooner than carrier-locked models because updates come directly from Samsung rather than waiting for a carrier to approve and customize them. While occasional delays can happen due to Samsung's server load, device compatibility, or even the phone's specific region, the direct-from-Samsung model for unlocked devices is designed to bypass carrier bottlenecks. 

Why unlocked phones get updates faster 

Direct from Samsung:

Updates for unlocked devices are released directly by Samsung, eliminating the need for carriers to test and adapt them for their specific networks.

No carrier customization:

Carrier-locked phones require additional steps for carriers to review, customize, and then release the updates to their customers.

Potential reasons for delays

Server Load:

Major updates are sometimes rolled out in waves to manage the load on Samsung's servers, so it might take a few hours or days to appear on your device. 

Device Compatibility:

Samsung may sometimes delay a major update for certain devices to ensure stability or compatibility with new features. 

Regional Variations:

Update schedules can vary by country, and sometimes even flagsip devices in certain regions may not receive monthly security updates at the same time as others. 

Carrier Involvement (for unlocked phones):

In some specific cases, even with an unlocked device, if you've historically used it with a particular carrier, you might need that carrier's SIM card in the device to be eligible to download the update, even though it's unlocked. 

What to do if you are not getting updates 

1. Check for Wi-Fi:

Ensure your device is connected to a stable Wi-Fi network, as updates are often large and require a strong connection.

2. Try Samsung Smart Switch:

If you have a PC, you can use the Samsung Smart Switch app to check for and install updates.

3. Wait:

If a major update was just released, it may be distributed in batches. Continue to check for updates every few hours

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Solution
meself
Honored Contributor
Options
Samsung Apps and Services
, unlocked Samsung Galaxy phones generally do not experience delays in getting updates; in fact, they often receive them sooner than carrier-locked models because updates come directly from Samsung rather than waiting for a carrier to approve and customize them. While occasional delays can happen due to Samsung's server load, device compatibility, or even the phone's specific region, the direct-from-Samsung model for unlocked devices is designed to bypass carrier bottlenecks. 

Why unlocked phones get updates faster 

Direct from Samsung:

Updates for unlocked devices are released directly by Samsung, eliminating the need for carriers to test and adapt them for their specific networks.

No carrier customization:

Carrier-locked phones require additional steps for carriers to review, customize, and then release the updates to their customers.

Potential reasons for delays

Server Load:

Major updates are sometimes rolled out in waves to manage the load on Samsung's servers, so it might take a few hours or days to appear on your device. 

Device Compatibility:

Samsung may sometimes delay a major update for certain devices to ensure stability or compatibility with new features. 

Regional Variations:

Update schedules can vary by country, and sometimes even flagsip devices in certain regions may not receive monthly security updates at the same time as others. 

Carrier Involvement (for unlocked phones):

In some specific cases, even with an unlocked device, if you've historically used it with a particular carrier, you might need that carrier's SIM card in the device to be eligible to download the update, even though it's unlocked. 

What to do if you are not getting updates 

1. Check for Wi-Fi:

Ensure your device is connected to a stable Wi-Fi network, as updates are often large and require a strong connection.

2. Try Samsung Smart Switch:

If you have a PC, you can use the Samsung Smart Switch app to check for and install updates.

3. Wait:

If a major update was just released, it may be distributed in batches. Continue to check for updates every few hours

HelpfulNovice20
Asteroid
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Samsung Apps and Services

Hey there

I want to thank you so much for time and effort to research the solution to my question it's a relief that I do not have to worry about update delay due to my device being unlocked with out a carrier at this time, much gratitude for the timely and detailed facts that give me peace of mind and that I can always welcome more of these days lol

Wishing you kind regards