JUMP TO SOLUTION Solved

Original topic:

Received an email and I'm wondering if it's real and a mistake or a scam

(Topic created: 11-10-2023 07:43 AM)
903 Views
sashee
Constellation
Options
Samsung Apps and Services

I received an email last night from mygalaxyupgrade@samsung.com regarding an upgrade that I didn't make. The info in the email is not mine except for the email which is one of my emails although not one connected to my real samsung account. I'm wondering if this was just a mistake or a scam email. I tried calling and speaking with someone to verify that this is a legit email from Samsung and got nowhere. Here is what's in the email. Please help. Thank you! 🙂 

 
image
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello sashee, Welcome to the community. We understand the concern of receiving an email such as this.

This is a spam email. Please do not respond to the email.

This article provides information regarding product registration: https://www.samsung.com/us/support/answer/ANS00089142/

Samsung would not email you regarding registration of an iPhone. If you have any additional questions, please feel free to reach out to a moderator directly.

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello sashee, Welcome to the community. We understand the concern of receiving an email such as this.

This is a spam email. Please do not respond to the email.

This article provides information regarding product registration: https://www.samsung.com/us/support/answer/ANS00089142/

Samsung would not email you regarding registration of an iPhone. If you have any additional questions, please feel free to reach out to a moderator directly.