JUMP TO SOLUTION Solved

Original topic:

Samsung members app problem

(Topic created: 09-17-2021 09:36 PM)
1819 Views
Options
Samsung Apps and Services
Why can't I touch the heart on people's posts anymore to like the comment?
12 Replies
usert1fG63aDtE
Cosmic Ray
Options
Samsung Apps and Services
Good question I can't either
Options
Samsung Apps and Services
Likes your reply :heart_suit: (making my own I guess lol)
Ariscott56
Supernova
Options
Samsung Apps and Services
Seems like I can't even comment of certain forums either.
Options
Samsung Apps and Services
Oh wow
Solution
SamsungRei
Community Manager
Community Manager
Options
Samsung Apps and Services

I am sorry to hear you are having trouble using the Community within the Members app. Try clearing the app cache and then restarting the phone. https://www.samsung.com/us/support/answer/ANS00077611/ If the issues still persists, please submit an error report through the Member app. You can also try accessing the Community from a web browser to see if that allows you to respond and like posts. If you are experiencing issues with Community both in the Members app and from a web browser, please send a private message so I may look into this further for you. http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Je655
Red Giant
Options
Samsung Apps and Services
Are you trying to add a picture to the posts you can't comment on? And how about bookmarks is everyone else's working?
https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Like-button/td-p/2000799
0 Likes
Reply
Ariscott56
Supernova
Options
Samsung Apps and Services
Yep, tried to help someone by showing them how useful 'Good Guardians' was.
Anonymous
Not applicable
Options
Samsung Apps and Services

There
Options
Samsung Apps and Services
💖