I have Samsung security camera that worked on Internet Explorer. Now that Internet Explorer has gone completely away, I cannot get it to work on Edge. It tells me to download Silverlight which I have. It keeps telling me to download it and when I do it says its already downloaded. I've uninstalled it and reinstalled but still same thing. I've called the Samsung tech support and when they do answer which is very seldom, they say there is nothing wrong.
Hello, Welcome to the Community. We understand how frustrating it is to not be able to use the app for the security cameras.
For assistance with the camera app, please reach out to the Samsung Security Systems team directly by calling 844-974-3678 or visiting the website at www.wisenetlife.com/en-us
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Hello, Welcome to the Community. We understand how frustrating it is to not be able to use the app for the security cameras.
For assistance with the camera app, please reach out to the Samsung Security Systems team directly by calling 844-974-3678 or visiting the website at www.wisenetlife.com/en-us
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
