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Click like if you are also having trouble using Smart things bluetooth keyboard or universal remote. I have been unable to pair/ connect and actually control any devices with either of these functions under Smart things LABS? Coment you have advice or suggestions.
Solved! Go to Solution.
Hello, We understand how disappointing it is for the Bluetooth keyboard and remote in SmartThings to not work. We recommend clearing the app cache and restarting your devices. https://www.samsung.com/us/support/answer/ANS00077611/
If the symptom persists, I would recommend creating a Support ticket, so we can look into your concerns further.
You can reach out directly to a support team in your area using the below information:
US support: 1-866-813-2404
UK support: 0333 0000333