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09-22-2022 12:03 AM (Last edited 09-22-2022 12:05 AM ) in
Samsung Apps and ServicesSolved! Go to Solution.
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09-23-2022 10:39 AM in
Samsung Apps and ServicesHello, We understand how disappointing it is for the Bluetooth keyboard and remote in SmartThings to not work. We recommend clearing the app cache and restarting your devices. https://www.samsung.com/us/support/answer/ANS00077611/
If the symptom persists, I would recommend creating a Support ticket, so we can look into your concerns further.
You can reach out directly to a support team in your area using the below information:
US support: 1-866-813-2404
UK support: 0333 0000333
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09-23-2022 10:39 AM in
Samsung Apps and ServicesHello, We understand how disappointing it is for the Bluetooth keyboard and remote in SmartThings to not work. We recommend clearing the app cache and restarting your devices. https://www.samsung.com/us/support/answer/ANS00077611/
If the symptom persists, I would recommend creating a Support ticket, so we can look into your concerns further.
You can reach out directly to a support team in your area using the below information:
US support: 1-866-813-2404
UK support: 0333 0000333