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Original topic:

10.1 tab 4 doesn't load factory software

(Topic created: 03-06-2022 12:44 PM)
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user3P3AxmFNwj
Constellation
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Tablets

I did a factory reset using the settings menu on my tab 4, but the tablet did not load the factory settings. I then tried using the buttons, to wipe data/factory settings, then reboot the system now, still nothing, just the Samsung logo, and the sound, can I get the software any other way?

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Solution
Charkatak
Honored Contributor
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Tablets
Try using Samsung Switch program on your PC, connect your device and see if it will do an emergency firmware download.

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Jamess467
Supernova
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Tablets

Using ODIN can help. Or go to a Samsung experience store, or call customer service.

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Solution
Charkatak
Honored Contributor
Options
Tablets
Try using Samsung Switch program on your PC, connect your device and see if it will do an emergency firmware download.

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