MichaelZech
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โ03-21-2026 12:04 AM in
Tablets
I need some help, my book cover keyboard space bar is scrolling down when I press it in the middle of typing either in a search bar or typing in a word document. it also acts as an enter key when not in a typing field. Ive looked it up online and the only thing that remotly tells me what is wrong is that the keyboard is either damaged or has the wrong settings. I cannot find any settings to resolve this issue. I hope someone has a solution. otherwise I guess RMA it? thank you for any help you may provide
2 Replies
Pianodude58
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โ03-21-2026 01:26 AM in
Tablets
Immediate Workarounds & Fixes
Restart the Tablet:
A forced restart (holding down Power and Volume Down for over 7 seconds) can often fix the issue, suggesting it is a software communication bug rather than a hardware failure.
Clean the Pogo Pins:
Disconnect the keyboard, and use rubbing alcohol and a cotton swab to clean the magnetic connector pins on both the tablet and the keyboard case. Debris or weak contact can cause key "stuck" signals.
Toggle Trackpad/Keyboard:
Press Fn + Space to toggle the touchpad on and off, or remove the keyboard and reattach it. This sometimes resets the key mapping.
Check for Physical Spacebar Jam:
Press down hard on the spacebar a few times and ensure it is not physically stuck or that dust isn't trapped under the key.
Turn off "Double Tap to Full Stop":
Go to Keyboard Settings > More Typing Options, and toggle off "double tap space bar to add full stop".
If none of those steps work and the keyboard is new, contact Samsung support for a replacement, as it may be a manufacturing defect in the Pogo Pin connector.
Restart the Tablet:
A forced restart (holding down Power and Volume Down for over 7 seconds) can often fix the issue, suggesting it is a software communication bug rather than a hardware failure.
Clean the Pogo Pins:
Disconnect the keyboard, and use rubbing alcohol and a cotton swab to clean the magnetic connector pins on both the tablet and the keyboard case. Debris or weak contact can cause key "stuck" signals.
Toggle Trackpad/Keyboard:
Press Fn + Space to toggle the touchpad on and off, or remove the keyboard and reattach it. This sometimes resets the key mapping.
Check for Physical Spacebar Jam:
Press down hard on the spacebar a few times and ensure it is not physically stuck or that dust isn't trapped under the key.
Turn off "Double Tap to Full Stop":
Go to Keyboard Settings > More Typing Options, and toggle off "double tap space bar to add full stop".
If none of those steps work and the keyboard is new, contact Samsung support for a replacement, as it may be a manufacturing defect in the Pogo Pin connector.
MichaelZech
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โ03-21-2026
09:26 AM
(Last edited
โ04-02-2026
12:28 PM
by
SamsungStephani
I have tried every suggestion posted. it still does not work properly. I will have to contact Samsung. thank you for your suggestions