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Original topic:

Forgot my password Tab A 10.1

(Topic created: 04-27-2020 08:09 PM)
userTiC4RL42BC
Asteroid
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Tablets

 Can someone please tell me how I can unlock my samsung Tab A10? I forgot my password.

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SamsungStephanie
Samsung Moderator
Samsung Moderator
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Have you tried to do a factory reset?

 

  • Ensure the device is powered off.
  • Press and hold the Volume Up and Power buttons.
  • Continue to hold Volume Up and Power buttons until the Android Recovery screen appears (about 10-15 seconds) then release both buttons. ...
  • From the Android Recovery screen, select Wipe data/factory reset. ...
  • Select Yes.

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SamsungGill
Samsung Moderator
Samsung Moderator
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Tablets

If you have a Samsung account on the device, you can try Find My Mobile: Link

 

If not, you can try Google's Find My Device: Link

userTiC4RL42BC
Asteroid
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Tablets

Thank you SamsungGill. Unfortunately I did not register my samsung account on it. Smiley Indifferent

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userTiC4RL42BC
Asteroid
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SamsungGill anyting else I could try?

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Solution
SamsungStephanie
Samsung Moderator
Samsung Moderator
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Tablets

Have you tried to do a factory reset?

 

  • Ensure the device is powered off.
  • Press and hold the Volume Up and Power buttons.
  • Continue to hold Volume Up and Power buttons until the Android Recovery screen appears (about 10-15 seconds) then release both buttons. ...
  • From the Android Recovery screen, select Wipe data/factory reset. ...
  • Select Yes.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userTiC4RL42BC
Asteroid
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Yes, but my tablet is still power on and I have to enter the password to power it down so I am waiting for the battery to go dead then try the factory reset.  Right now my battery life is at 91%. I will let you know if it work SamsungBri....Thank you for the suggestion.

 

 

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userTiC4RL42BC
Asteroid
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SamsungBri

 

Thank you so much the battery life went to 0% in order for me to do a factory reset. I am in my tablet! 🙂

 

SamsungStephanie
Samsung Moderator
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Hooray :)! I am so happy to hear that. Feel free to reach back out to me if you have any questions or concerns.


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userFVgu0Gir1P
Constellation
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Tablets

My brother gave me his Samsung tablet SM-T580 but does not remember the password and I don't think it was associated with a gmail account or registered with Samsung. I did a factory reset which erased all data but it still won't unlock without a password, as it says it was previously associated with another account. Is there a solution to this, to bypass the lock screen or something??? Thanks

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SamsungLou
Samsung Moderator
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I am sorry. You will need to recover the password for the account to access the tablet.


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