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04-27-2020
08:09 PM
(Last edited
11-12-2021
05:47 PM
by
Samsung_Stephan
Can someone please tell me how I can unlock my Samsung Tab A10? I forgot my password.
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I can definitely understand how frustrating this may be. Have you tried to do a factory reset?
- Ensure the device is powered off.
- Press and hold the Volume Up and Power buttons.
- Continue to hold Volume Up and Power buttons until the Android Recovery screen appears (about 10-15 seconds) then release both buttons. ...
- From the Android Recovery screen, select Wipe data/factory reset. ...
- Select Yes.
If this does not help I recommend sending your device in or visiting a local service center to perform this task. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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04-27-2020 08:18 PM in
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04-27-2020
08:57 PM
(Last edited
11-12-2021
05:47 PM
by
Samsung_Stephan
Thank you SamsungGill. Unfortunately, I did not register my Samsung account on it.
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04-27-2020
09:00 PM
(Last edited
11-12-2021
05:47 PM
by
Samsung_Stephan
SamsungGill anything else I could try?
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I can definitely understand how frustrating this may be. Have you tried to do a factory reset?
- Ensure the device is powered off.
- Press and hold the Volume Up and Power buttons.
- Continue to hold Volume Up and Power buttons until the Android Recovery screen appears (about 10-15 seconds) then release both buttons. ...
- From the Android Recovery screen, select Wipe data/factory reset. ...
- Select Yes.
If this does not help I recommend sending your device in or visiting a local service center to perform this task. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
Send a message on Facebook
Send Message on Twitter
Send Message to Moderator
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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04-30-2020 01:31 PM in
TabletsYes, but my tablet is still power on and I have to enter the password to power it down so I am waiting for the battery to go dead then try the factory reset. Right now my battery life is at 91%. I will let you know if it work SamsungBri....Thank you for the suggestion.
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06-11-2020 07:31 PM in
TabletsSamsungBri
Thank you so much the battery life went to 0% in order for me to do a factory reset. I am in my tablet! 🙂
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06-11-2020 08:25 PM in
TabletsHooray :)! I am so happy to hear that. Feel free to reach back out to me if you have any questions or concerns.
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09-16-2020 10:01 AM in
TabletsMy brother gave me his Samsung tablet SM-T580 but does not remember the password and I don't think it was associated with a gmail account or registered with Samsung. I did a factory reset which erased all data but it still won't unlock without a password, as it says it was previously associated with another account. Is there a solution to this, to bypass the lock screen or something??? Thanks
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09-17-2020 12:21 PM in
TabletsI am sorry. You will need to recover the password for the account to access the tablet.