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Galaxy Tab A8 - Model Sm-X200 Internet Connection Problem

(Topic created: a month ago)
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Dolly65
Constellation
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Tablets
Hi,
 Just received the SM-X200 this past December and all was working fine until I allowed the recent System Update. Tablet will have internet connection once started or reset but then it disconnects but the pull down menu and settings states I'm connected. I've tried everying recommended on line and it works 1st time but within minutes no internet connection. 

Any suggestions are appreciated! 

Thanks!
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Solution
bill-e
Epic Samsung Care Ambassador
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Tablets

Try a soft reset by holding down Power and Vol Down until the tablet resets.  Also, "Forget" the wifi connection to your router and then power cycle your router, then reestablish the connection. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV

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1 Reply
Solution
bill-e
Epic Samsung Care Ambassador
Options
Tablets

Try a soft reset by holding down Power and Vol Down until the tablet resets.  Also, "Forget" the wifi connection to your router and then power cycle your router, then reestablish the connection. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV