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‎03-06-2022 03:09 PM in
TabletsI have a Galaxy Note 10.1 tablet. I went to put my passcode in and it keeps telling me to try again. After 5 tries it tell me to wait 30 seconds to try again. It does not give me an option to request a security question. Other than setting it back to factory is there something else I can do to get into my tablet?
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‎03-06-2022
08:10 PM
(Last edited
‎04-21-2022
01:58 PM
by
Samsung_Stephan
Go to find my device for Samsung and then sign in and then unlock it from there you have to use the same Samsung account as your tablet
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‎03-06-2022
08:10 PM
(Last edited
‎04-21-2022
01:58 PM
by
Samsung_Stephan
Go to find my device for Samsung and then sign in and then unlock it from there you have to use the same Samsung account as your tablet