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Problem with connecting S10 to Verizon network

(Topic created: a month ago)
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kgdobson
Constellation
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Tablets

I just spent 6 hours at my local Verizon store. The salesman and I were on the phone with Verizon customer support all that time. We were trying to connect my new Galaxy Tab S10+ Plus (5G, 256GB, Wi-Fi + Cellular, Fully Unlocked Android Tablet) to the Verizon network for mobile data and voice. We tried four SIM cards and one eSIM installation and talked to five or six different tech support people from tier 1 to Senior Manager. The most they could accomplish was to ger the SIM to identify SIM 1 as "Verizon Wireless /Unknown Number."

Has anyone else had this problem? Were you able to solve it?

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neilth
Supernova
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Tablets
How did you end up with an unlocked Tab S10+? Here in the USA, only locked versions are available for sale. It sounds like you are using a non-USA version of the tablet which appears to be incompatible with the domestic Verizon network.

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neilth
Supernova
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Tablets
How did you end up with an unlocked Tab S10+? Here in the USA, only locked versions are available for sale. It sounds like you are using a non-USA version of the tablet which appears to be incompatible with the domestic Verizon network.