SPen not connected

[userpstkMfKKSf]

Help.....

I brought my tablet galaxy s6 literally less than a month ago and suddenly my Spen stop working. What can I do? I did a soft reset and that didnt work. My pen will pull up my side menu but it doesnt work on the screen to open up any apps or anything. Help. I love the tablet but the pen stopped working. 

[MsBri1 · Accepted solution]

I definitely understand your frustration. Take a look at the link below it might be helpful. 

https://www.samsung.com/us/support/troubleshooting/TSG01001457/

If the link was not helpful we would need to gather some information from you. Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number.

1. Facebook Messenger: http://m.me/samsungsupport

2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

[userpstkMfKKSf]

Thank you