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Software Update

(Topic created: 08-02-2022 04:45 PM)
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userMq4IICPw3G
Asteroid
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Tablets

 

"Registration Failed" message while trying to update software for Galaxy Tab S7

 

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Solution
bill-e
Epic Samsung Care Ambassador
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Tablets

Try using Smart Switch,

Smart Switch for Windows https://www.samsung.com/global/download/smartswitchwin/

Smart Switch for Mac  https://www.samsung.com/global/download/smartswitchmac/

 

Step 1. Connect your device to your computer using the USB cable provided with your device, and then open Smart Switch on your computer.

Step 2. If a software update is available, Smart Switch might automatically prompt you to update the software or will display an option to update.

Step 3. Click Update and use the on-screen prompts to download the necessary files.

Step 4. Click OK to proceed. Your device may turn off and on a few times during the update process. When the update is complete, the device returns to the Home screen.

Note: Don't disconnect the USB cable or use your device 

 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor

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5 Replies
SuperBoop
Sun
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Tablets
I've gotten the same error before, really not sure why this happens.
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bill-e
Epic Samsung Care Ambassador
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Other's have reported this error but their software was actually updated.  Have you checked the version installed on the tablet to see if it was updated?

 

 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
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userMq4IICPw3G
Asteroid
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No, it didn't get updated, last is from December 22,2021

Thanks for getting back

 

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Solution
bill-e
Epic Samsung Care Ambassador
Options
Tablets

Try using Smart Switch,

Smart Switch for Windows https://www.samsung.com/global/download/smartswitchwin/

Smart Switch for Mac  https://www.samsung.com/global/download/smartswitchmac/

 

Step 1. Connect your device to your computer using the USB cable provided with your device, and then open Smart Switch on your computer.

Step 2. If a software update is available, Smart Switch might automatically prompt you to update the software or will display an option to update.

Step 3. Click Update and use the on-screen prompts to download the necessary files.

Step 4. Click OK to proceed. Your device may turn off and on a few times during the update process. When the update is complete, the device returns to the Home screen.

Note: Don't disconnect the USB cable or use your device 

 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
userMq4IICPw3G
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Thanks Bill it did work.

 

 

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