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Tablet A8 issues

(Topic created: 01-11-2025 09:47 PM)
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Members_Cg8t5m0
Constellation
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Tablets

Folks,

Greetings and Thank You.

My A8 has Android 14 and connects with Windows Desktop/Laptops and Galaxy S21 and S23 without problems. Recognizes USB drives. However it does not recognize Verbatim Ext Portable SSD.

I am using the same cable to connect.

Battery can not be the issue I suppose because the Tablet has a battery of 7800mah whereas the phone is only4700mah

Done both Data reset and Factory reset of no avail.

Any ideas/advice.

Thanks again

SK

 

Ho

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neilth
Supernova
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Tablets
Have you tried contacting Samsung or Verbatim tech support about this? There's no apparent reason why your A8 can't successfully connect with the Verbatim SSD. I just checked the tablet diagnostics in the Support area here in the Members app and there's a test there for USB connectivity which you should run with the Verbatim drive and again with a USB drive looking for what differences it detects. You can create an error report there too describing what you find. In addition, when an error report is submitted, a system log is copied and submitted along with your error report to Samsung tech support. Maybe they can figure out what's going on with the Verbatim drive. Good luck.

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carvet
Constellation
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Tablets

I bought a Tab A8 earlier this year and I absolutely hate it. Yes the screen looks good but it's VERY laggy to the point where I'm ready to just break it in half and call it a loss. I really miss my Tab S5E which was alot more responsive then this piece of **bleep**. Unfortunately I bricked that Tablet trying to install LineageOS on it. Does anyone else think this A8 tablet is a complete pile of e-waste **bleep**?

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neilth
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You created this post in someone else's thread and therefore will likely not receive any responses.
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neilth
Supernova
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Do the phones successfully connect with this Verbatim SSD? Is the drive formated with a file system recognized by Android?
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Members_Cg8t5m0
Constellation
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Yes .Have tried with ex FAT and NTFS. Tried every possible solution except using OTG Adaptor.

Any thoughts?

Thank You.

Best.

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realaud
Honored Contributor
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Maybe you actually need to use the OTG adapter.
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Members_Cg8t5m0
Constellation
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Yes.The phones do connect.

Thanks.

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Solution
neilth
Supernova
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Tablets
Have you tried contacting Samsung or Verbatim tech support about this? There's no apparent reason why your A8 can't successfully connect with the Verbatim SSD. I just checked the tablet diagnostics in the Support area here in the Members app and there's a test there for USB connectivity which you should run with the Verbatim drive and again with a USB drive looking for what differences it detects. You can create an error report there too describing what you find. In addition, when an error report is submitted, a system log is copied and submitted along with your error report to Samsung tech support. Maybe they can figure out what's going on with the Verbatim drive. Good luck.