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‎05-22-2021 09:10 AM in
TabletsMy galaxy tab a7 has ghost touches and part of screen is dead
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‎05-24-2021 04:10 AM in
TabletsHey, try doing a factory reset of the device. Make sure you back up all data prior to doing so. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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‎05-24-2021 04:10 AM in
TabletsHey, try doing a factory reset of the device. Make sure you back up all data prior to doing so. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.