Original topic:

Touch screen

(Topic created: 05-22-2021 09:10 AM)
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Astronaut
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Tablets

My galaxy tab a7 has ghost touches and part of screen is dead

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MrLarry
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Hey, try doing a factory reset of the device. Make sure you back up all data prior to doing so. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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MrLarry
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Tablets

Hey, try doing a factory reset of the device. Make sure you back up all data prior to doing so. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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