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Original topic:

a9+ screen resolution(?) issue

(Topic created: 08-29-2024 03:17 PM)
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mgnrwn
Cosmic Ray
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Tablets
bought the a9+ today and as I'm setting it up I noticed a white dot on the black (dark mode) part of the screen- see picture 

image

the blue circle is the dot that I'm talking about. the red circle is my phone reflection. 

i just spoke with Samsung and they said I could just return it to Walmart...however... could this be an issue in the future? if this is something that could be an actual potential problem in the future then I'll return it. but if it's something that most likely won't be an issue I'll just deal with it haha 
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GaryB82
Galactic Samsung Care Ambassador
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Tablets

Looks like a dead pixel.  I agree return it too Walmart you paid for a perfect device I know that's what I would do.



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GaryB82
Galactic Samsung Care Ambassador
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Tablets

Looks like a dead pixel.  I agree return it too Walmart you paid for a perfect device I know that's what I would do.



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.