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Original topic:

wi fi data issues

(Topic created: 01-16-2021 06:45 AM)
userFTsxiCcZuL
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Tablets

 Hi, All of a sudden my apps will not open. I have contacted my internet wi fi carrier. it is not them. My samsung galaxy tab a is telling me that i have used 100% of my wi fi data but I cannot find where to change it. I have talked to samsung support. My apps will not open. It says "Outlook has stopped". I have re started, done the updates, uninstalled and re installed, everything but wipe my tablet clean. we just cannot figure out why I have a wi fi data limit? It is not the same dates as my carrier bill either as far as the billing dates. This is a wi fi only tablet.  Thanks

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Solution
Yellowsam
Astronaut
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Tablets
Settings.Connections.Wifi.Internet.Advanced. Metered Network.Treat as unmetered.

That is how you solve it.

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3 Replies
hanseldAi
Astronaut
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Tablets
there is an option to use wifi as a metered connection, may be there is something to do with that
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Solution
Yellowsam
Astronaut
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Tablets
Settings.Connections.Wifi.Internet.Advanced. Metered Network.Treat as unmetered.

That is how you solve it.

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SamsungJam
Community Manager
Community Manager
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Tablets

Thank you for sharing!  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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