Samsung Care Ambassador
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- 1790 Likes
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- 1 Posts
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Friday
1 Like
I've never had any TV, from any manufacturer, fail on me. I have all Samsung TVs now, because I'm a shill, obviously, and one of them, a 75-inch 4K TV did warp, and somehow turned the top half of itself into a curved TV, and it's only a couple of years old. Still works great, so I'm not worried about it.
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a week ago
1 Like
@101Tim My friend, I think you're still not understanding. 4K and 8K refer to the pixel count, there is no physical way a 4K tv can have "more pixels for a way tighter picture more life like than any 8k", or it would not be 4K at that point. It's perfectly fine to like the image quality better, but it clearly has nothing to do with resolution, 4K vs 8K.
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a week ago
IT's definitely a personal decision. I didn't feel like the S23 line was worth an upgrade for me, and even S24. I still have my S22Ultra and it's still amazing. For updates, while older generation will of course stop getting them sooner, it's far from it at this time. In fact, I believe Samsung announced just a few days ago that the S22 series will be getting One UI 6.1 with Galaxy AI next month. So still very much supported.
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a week ago
1 Like
Sorry, this doesn't make sense. The 8K resolution, by definition, is 7680 × 4320 pixels, so that's 33,177,600 pixels. If a TV is 8K, that's how many pixels it has, no matter the brand (unless it has rounded corners or an uncommon aspect ratio which is common with monitors, but not TVs that I know of). Now, 7 TVs in one year is concerning, if I understand you correctly they all broke in some way? Was it the same failure? At the end of the day, I'm glad to hear you got your money back. Not commenting on the quality of the product, but that part is a good customer service, IMO.
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a month ago
Wouldn't be easier and much cheaper to just add a Roky or a Chromecast to your Samsung TV? I use Chromecast 4K with mine, it's much faster than TV's own UI, and easier to use, and its remote controls the TV perfectly too (on and off, and volume, and everything else is done on the Chromecast).
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‎03-11-2024
07:26 PM
@geozor I'm pretty sure The S23+ started with 256GB when it came out. May not be available on Samsung.com anymore, but there are definitely those models out there.
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‎03-11-2024
07:23 PM
3 Likes
@Maryne Not that I'm aware of. I'm still using it. (Fold5)
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‎03-10-2024
07:01 PM
@peacenoBellprizewrtr Are you saying that after a factory reset, your phone is still asking for a passcode? Or is it asking for Google account password?
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‎03-10-2024
06:56 PM
@Sachiko Is AT&T your carrier too? I'm asking because people often post about not getting software updates, but then turns out they're using unlocked phones on different carriers, and in these cases, there are no updates because they have to be on the original carrier's network to get them. If the answer is yes, you should try contacting AT&T technical support to see if they can force the update push for you (they've done it for me in the past)
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Geno71
Samsung Care Ambassador
in Galaxy S24
‎03-10-2024 06:37 PM (Last edited ‎03-10-2024 06:39 PM ) in
‎03-10-2024
06:37 PM
@katherinexo I don't have the S24 (any model), but it reminds me of the S20 Ultra, and when it came out with its 108MP main camera sensor, people were raving about it... but for me, every picture I took looked terrible. I don't do it often, but I just sold that phone and kept using my previous one for a few more months. I don't know what the solution is, I realize it's not a useful comment. I still have my S22 Ultra and it does a good job.
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Geno71
Samsung Care Ambassador
in Galaxy S24
‎03-10-2024 06:37 PM (Last edited ‎03-10-2024 06:39 PM ) in
‎03-07-2024
05:26 AM
I'm sure you can find a ton of options on Amazon. I use the Samsung OEM S-Pen case. It's barely thicker than a basic silicone one, and it comes with the S-Pen!
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Geno71
Samsung Care Ambassador
in Galaxy S24
‎03-03-2024 07:27 PM (Last edited ‎03-03-2024 07:27 PM ) in
‎03-03-2024
07:27 PM
@vit0202 Add to what? Phone? I see Ukrainian in the Language settings. Same with Samsung Keyboard, Ukrainian is there. If you're referring to the AI translate feature, I don't have it, but it's my understanding that it only supports 13 languages right now. I assume they will be adding more overtime, but it's probably a long list.
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Geno71
Samsung Care Ambassador
in Galaxy S24
‎03-03-2024 07:27 PM (Last edited ‎03-03-2024 07:27 PM ) in
‎03-03-2024
07:22 PM
@Reza11 If an update is available, it would come up when you check. If your device tells you there is no new update, it might be past it support window and not scheduled to receive any more OS updates, only security patches.
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‎03-03-2024
07:15 PM
1 Like
@JiiiveTurkey I noticed it too. I then went to the Play store, found the Google app, and clicked on Uninstall. This is actually an app that can not be fully uninstalled from our phones, but it does uninstall the latest update. I then went into the app settings and was able to customize my search widget normally. Not sure what's going with Google lately, but there are a few things that are broken in Google apps on Samsung, and some were broken for months. Hopefully the next update fixes it.
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‎02-29-2024
07:11 PM
@Mohican69 I agree with you there. I think their logic might be that an S-Pen, as a creators' tool, only makes sense on a larger screen, but I'm sure a lot of people like to generally use their phone with a stylus. I do. So I'm really hoping for the external screen support.
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‎02-29-2024
07:07 PM
The latest rumors seem to suggest that the Fold 6 will be very similar in size to the Fold 5, so the same narrow screen, which I love! However, there are also rumors of a possible Ultra version of the Fold, so this might that wider device a lot of people are asking for. It will be very smart for Samsung to offer both options to make sure they don't alienate their existing Fold users who love the form factor, but also attract new users who want wider screens.
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‎02-27-2024
06:42 PM
1 Like
@Lanio Yep. This has been buggy for years, and honestly, I gave up on trying to find a solution (because there probably isn't one), and switched to SwiftKey.
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‎02-25-2024
07:10 PM
1 Like
@VenaticJJ Honesty, it's kind of weird. For me, the Fold 4 was hands down the worst one so far. I'm not going to go into details for the sake of time, but I can tell you, I could not be happier to finally trade it in for the Fold 5. With that said, the Fold 5 feels near perfect to me. I have not had any issues you described. It's all a hit or miss, I guess.
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‎02-17-2024
07:39 AM
Not saying you guys didn't have a bad experience, but for me, the Fold 3 lasted almost a year and a half with no issues before I traded it in. Foldable phones, obviously moving parts, more points of potential failure. A protection plan might be a good idea, but personally, I've never had one.
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‎02-06-2024
05:27 AM
It sounds like some of the confusions comes from the fact the device is still under its buyers remorse return period, and from my experience (used to work at a carrier store), in the return period, the policy to return and sell another at the point of sale. Once the return period ends, then the warranty goes into effect, so while it may sound a bit risky, you should be able to simply wait a few days for the return period to end, and then your carrier will have to replace the unit under warranty without any issues with pre-order promos or trade-ins. Funny thing is, it's almost the opposite with iPhones. If you buy one and something is wrong on day one, even though you have a return period, Apple will force you to go to them instead as they insist on handling all technical issues. Sounds like a blessing, but trust me, it frustrated countless amount of their users who simply wanted to exchange a defective phone at their local cell phone shop, but we're told they're out of luck and were forced to make an appointment at the nearest Apple store, which can be far away, and always busy.
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Geno71
Samsung Care Ambassador
in Galaxy S22
‎01-07-2024 07:10 PM (Last edited ‎01-07-2024 07:13 PM ) in
‎01-07-2024
07:10 PM
2 Likes
@Anelise I don't believe you can with the default Messaging app, but may be able with some third party apps. I've used Textra for years, and it allows you to select from several different styles of emojis. It will not help with how they display anywhere else in the system, however, but it's one option.
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Geno71
Samsung Care Ambassador
in Galaxy S22
‎01-07-2024 07:10 PM (Last edited ‎01-07-2024 07:13 PM ) in
‎01-07-2024
06:57 PM
5 Likes
Hi @Prince78 Depending on the original carrier, it might only receive updates if used with that carrier, even if it's unlocked. For example, if your device was originally from AT&T, then unlocked and is now being used with T-Mobile, it will not receive those updates as AT&T pushes updates to devices originally locked to their network, and they can't push an update to a device that's not actively registered on their network.
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‎01-02-2024
05:30 PM
2 Likes
@MLMBoise I agree there, as someone who still uses the Watch 3 and Watch 6, it constantly throws me off. I don't know why won't they just give us an option to change the buttons the way we want:(
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Geno71
Samsung Care Ambassador
in Galaxy Watch
‎01-02-2024 04:55 PM (Last edited ‎01-02-2024 04:59 PM ) in
‎01-02-2024
04:55 PM
1 Like
@JenD You might not even have to do the reset, but if you do and follow the steps above, it will only take a few minutes. Trust me, you will have a lot more headaches switching to another brand and ecosystem all together. Probably not worth it, but it's your call, of course.
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Geno71
Samsung Care Ambassador
in Galaxy Watch
‎01-02-2024 04:55 PM (Last edited ‎01-02-2024 04:59 PM ) in
‎01-02-2024
04:53 PM
5 Likes
@SammyFanboyNoMore I understand the frustration, but it's not a common occurrence. In fact, I've never had any issues with my wearables before. It's a very unintrusive kind of reset, if it comes to that. There is a date change option that, if works, is a minute-long project, or the option number 2, that takes a bit more time, but no data will be lost, and you might only have a couple of very minor options to change on your watch once it's restored from back-up.
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‎01-02-2024
04:06 PM
1 Like
Sure, there are other watch faces that can be customized just fine. It's a bit of a lazy way to make these slightly older, but still excellent watches feel more modern, I'm guessing.
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Geno71
Samsung Care Ambassador
in Galaxy Watch
‎01-02-2024
03:25 PM
(Last edited
‎02-05-2024
09:51 AM
by
SamsungAdam
) in
‎01-02-2024
03:25 PM
50 Likes
*Update:
make sure that the Watch plugin in the Galaxy Wearables application is up to date; this will resolve the connection issues.
To update the Galaxy Wearables plugin:
Run the Galaxy Wearables application
If a manual update notification appears, agree and proceed with the update, then check to see if the connection problem has been resolved
To manually update the plugin:
Navigate to Galaxy Wearables > Wearable information > Update > Update
If you're still having issues try out the steps below.
I recommend trying the manual date change first, as it is a much quicker option, but if it doesn't work for you, follow these steps:
1. Reset Your Watch:
On your watch, navigate to "Settings."
Scroll down to the "About watch" section and tap it.
At the bottom, locate the "Reset" button. Alternatively, you can find the "Reset" option under "General" in "Settings."
2. Remove Wearables related Apps and Settings from Your Phone:
On your phone, uninstall the Wear app and associated plugins. Go to Settings > Apps, search for "Wear," and uninstall the Wearable app (remove plug-ins if prompted). Similarly, search for "Watch" and uninstall the Watch Manager (e.g., "Watch 6 Manager" for some devices).
In Bluetooth settings, "Forget" your watch.
Restart your phone.
Optional: Clear your device's cache partition. This is likely not required, but I did on mine just in case.
3. Reinstall and connect:
Download the Samsung Wearable app from either the Play Store or the Galaxy Store.
Open the Wear app and add a new device.
Select your watch and follow the on-screen instructions. The setup will reinstall necessary plug-ins, and you'll have the option to restore from your Watch backup if previously set up.
Conclusion:
After completing the setup, your watch should be operational again.
This process has successfully resolved the issue for multiple users, including myself with three smartwatches. If you have additional Wear devices, remember to re-add them.
Following these steps should help resolve the issue. If you encounter any difficulties, please submit an error report, using the steps in this link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/2479947
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Geno71
Samsung Care Ambassador
in Galaxy Watch
‎01-02-2024
03:25 PM
(Last edited
‎02-05-2024
09:51 AM
by
SamsungAdam
) in
Geno71
Samsung Care Ambassador
in Galaxy Watch
‎01-02-2024 03:25 PM (Last edited ‎01-02-2024 05:08 PM ) in
‎01-02-2024
03:25 PM
122 Likes
Hello everyone, I'm sharing this post with the hope that it becomes easily accessible to anyone encountering the same issue that many of us have faced in the past two days. Issue: Since January 1st, 2024, numerous users have reported encountering problems with the Wear app. The issues range from instant crashes upon launch to getting stuck on the loading screen with spinning dots when attempting to connect with a smartwatch. Causes: The exact cause is unknown; it seemingly occurred spontaneously. Some users mentioned receiving an update prior to the problem, while others, including myself, did not have any updates. It does appear to be related to a date change, as it started affecting users on January 1st. Solutions: 1. An unconventional but effective workaround, as reported by other users (@realaud and @lil-oz, thank you!), involves setting the date manually to December 31. This reportedly allows the app to launch, after which the date can be reverted to the correct one, and the app should continue working. Although I haven't personally tested this method, it might be worth trying as it could be a quicker resolution. If that doesn't work, then... 2. I'll provide a step-by-step solution in the next post. Essentially, based on collaborative efforts in these forums, another reliable option currently is to start fresh with your wearable setup. This involves a complete removal of wearable-related apps and a reset of your watch. Don't worry, though – you can easily restore everything from backup later, and the whole process should take less than 10 minutes. Continue to the next post for a detailed solution...
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Geno71
Samsung Care Ambassador
in Galaxy Watch
‎01-02-2024 03:25 PM (Last edited ‎01-02-2024 05:08 PM ) in
‎01-02-2024
02:53 PM
2 Likes
@JRStewart I was a bit disappointed too. You also can't change any colors. At the end of the day, I guess it's just a couple of free watch faces, they didn't have to add them, but they did. Still, I wish they were fully featured, just like they are on newer models.
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