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Hello, We have our Frame hung with the mount that came with the tv and it is burning our wall. We have a line of discoloration up from the tv and a... View Post 
Samsung_Moderator
Oh no! I hope everything is okay! I would recommend trying the information @JBTechfanatic said, and ... View Post |
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We bought the tv a little over a year ago so it's no longer under warranty. Recently it became stuck in a loop turning on and off. We've... View Post
Samsung_Moderator
Hey there, and thank you for reaching out to the Samsung Community regarding the television. I recom... View Post |
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Hi I have at 55Inch S95B OLED 4K HDR Smart TV (2022) and auto-detect HDMI not working How do I fix it View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. If you've made sure the auto-detect feature is... View Post |
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I would like Samson to permanently remove TikTok from my TV. The reason being is that app does not need to be installed on the Smart TV for it to... View Post
Samsung_Moderator
Hello, Welcome to the Community. We understand your concerns with wanting an unwanted app removed. T... View Post |
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I’ve only just read all the posts and realised root of issues may be an update. My frame started behaving oddly, freezing, skipping and then i got... View Post
Samsung_Moderator
Hello, Ruth! You've tried some great troubleshooting steps to start off here. I would recommend tryi... View Post |
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Our power went off for a few minutes. After power was restored our universal remote cannot connect. I need to know how to ok remote without having... View Post 
RobXbalboa
Turn on tv. Wait about 10 secs Hold down pause/play and the back button at the same time for 5 secs.... View Post |
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it’s obnoxious. Fix it. View Post 
LeoWyatt89
Have you checked to see if the auto run function is disabled for smart hub? Just go to Settings > Ge... View Post |
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This applies to both Disney+ and Hulu: The menu content is fine, and you can scroll and select videos, and you can even click Play. But the... View Post 
Nickdawg41
I have the exact same issue on a QN55. Everything was working fine until 9/24. Hulu loads and I can ... View Post |
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When using bluetooth headphones, audio won't stop playing out of the TV. I can change the output and hear it through my headphones and the TV... View Post 
user_ams007
Press the Home button on your Remote control and click on the sound settings and select your Bluetoo... View Post |
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My frame TV will no longer allow me to choose any of the artwork I have purchased and uploaded to My Album. They all show in My Album on my TV ,... View Post
Samsung_Moderator
Hello there, DarcyMckee! Welcome to the community! Because there are so many variables to consider, ... View Post |
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If I am in Florida, and I have a Samsung smart tv in another state, is it possible to disable my TV so it can’t be watched without my permission or... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Being able to do this would be nice but, unfortunately, you will ... View Post |
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I have a qn90b that I purchased 3 weeks ago now. My mistake is I bought it at Best Buy and now can’t return this garbage. The solar remote won’t... View Post
Samsung_Moderator
Hey Stevenzins, foremost, welcome to the community. I know this recent purchase must have been excit... View Post |
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Update 1520 caused a compatibility issue with Apple TV and Art Mode. Prior to this update, the system worked seamlessly: pressing the power button... View Post 
Members_oMjMCoX
I just reviewed the tv itself, although the tv was not the problem, the 1520 update was! I'm trying ... View Post |
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With my new qn65qn90bafxza Samsung smart TV, the auto volume setting does not work so the volume is not uniform between the tv (cable source) and... View Post
Samsung_Moderator
If you haven't had a chance yet try changing the audio to stereo while on Netflix. I see that this h... View Post |
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Got new Frame TV yesterday and when I got to the Art section in the home screen, nothing loads totally black screen. TV is connected to Internet... View Post
Samsung_Moderator
Hello! Thank you so much for posting about this. I completely understand your concerns with the Art ... View Post |
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I’m not able to access the pictures on my Frame TV. When I select a picture, it says to get a membership. When I click on membership, it says,... View Post
Samsung_Moderator
That's odd. There may be some connection issue with the servers causing that to happen. I suggest re... View Post |
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Hey recently I have been wanting to turn the picture off at night but keep audio on. For the past few years I have just been turning backlighting... View Post 
Gossipfunda
t's not uncommon for different TV models to have variations in their features and settings, even wit... View Post |
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I would like to know if there’s a noticeable degradation in picture quality in an 85 inch compared to a 75 inch NeoQLED TV, particularly if you’re... View Post 
Jeremiah82
Smaller devices will always have more pixels to give it a cleaner look. As far as using 720p or even... View Post |
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What is the correct size of mounting bolts for the Neo QLED 4K QN90B (2022) 85-inch TV? I have my TV on the stand that came with it. I want to use... View Post
Samsung_Moderator
Hello! Thank you for reaching out! After looking around I found the size you will need. Screw Size: ... View Post |
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Hello i have a new Samsung q60c tv. It is replacing a 5-year old Samsung 55”. I have an older Sonos Playbar concocted to the TV via optical... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to use your... View Post |
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Hello:I just purchased a QN90C and I'm having issues with colors while watching live sports. I have had the following things occur: Image... View Post
Samsung_Moderator
Hey, welcome to the community! I can definitely understand your concern here. I need the Packers gam... View Post |
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I have a 43” frame (2022 model) that I have mounted in vertical/portrait mode. I have been using this exclusively in art mode to display uploaded... View Post
Samsung_Moderator
If turning off Night mode within the Art Mode settings, completing a power cycle (unplugging the TV ... View Post |
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My 65 inch Frame has started randomly turning itself on into TV mode. I think it's related to the latest (1520) firmware release. Anyone else... View Post
Samsung_Moderator
Hey there y'all! I know this is super aggravating and I am happy to help you however I can. I would ... View Post |
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Hi, I used to use a Crystal TV 7000 Series from Samsung from a cuple of years, and actually I have this TV and it stills working on my kitchen.... View Post
Samsung_Moderator
Hey there! I definitely understand how frustrating that can be and am happy to help you 🙂 Check out... View Post |
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