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Samsung 55" QN85CD Neo QLED 4K Smart TV - tv apps , ESPN Hulu locking up

(Topic created: 12-12-2023 06:31 AM)
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SCP77
Constellation
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QLED and The Frame TVs
Samsung 55" QN85CD Neo QLED 4K Smart TV

TV QN55QN85 tv apps , ESPN Hulu locking up - brand new - 

Software Version: T-PTMCAKUC-1310.3, E0301500, BT - S

ESPN locks up when streaming in the middle of sporting event,  try Hulu as i have the disney package and same issue -  cannot start stream again.  Also has locked (frozen picture) on screen and cannot control with Samsung remote -  have to reboot TV

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello! Thank you so much for posting about this. I completely understand your concerns about not receiving the TV. I recommend that you reach out to our E-commerce department directly at 855-726-8721. Please be sure to have your order number for further assistance.

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2 Replies
Micheal Adkins
Cosmic Ray
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QLED and The Frame TVs
It Seems Like Everything They Do Anymore Is Turning 2 Garbage... Ordered My TV Over A Month Ago & Still Havent Recieved It...SMH
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you so much for posting about this. I completely understand your concerns about not receiving the TV. I recommend that you reach out to our E-commerce department directly at 855-726-8721. Please be sure to have your order number for further assistance.