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Hello, Sadly, we just moved and somehow lost our One Connect Mini that goes with our Samsung UN49MU8000. What model of the One Connect Mini do... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! For parts inquiries please reach out to our parts department at 1... View Post |
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Need some help. Recently I bought a Samsung Qled 55" Q60d and I found the OS very different of the LG that I used to have. Anyway, I... View Post 
CichiniRPI
I'll mark this as solved, but just to avoid the annoying messages from Samsung. The fact that the TV... View Post |
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I have a qn75qn90capxpa, a 75" Neo QLED. Every time I change inputs, the TV turns off. Any ideas what is causing that, and how to fix it?... View Post |
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I have a vertical yellow discoloration covering about 1/4 to 1/3 of screen when in art mode. My frame is about 4-1/2 years old. Is there is a fix... View Post
Samsung_Moderator
This may be something that will require service as this is occurring on all sources now. Depending o... View Post |
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The CW tv app was recently updated and it no longer works on my QN75Q8 TV. The app works on my Tab S8 and used to work on my TV until the latest... View Post
Samsung_Moderator
I would also recommend reaching out to the CW app devs to get this resolved. View Post |
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In the recent past, the Berlin Philharmonic Digital Concert Hall streaming app/website advertised that its app was available on Samsung Smart TVs. ... View Post
Samsung_Moderator
Hello@Wolfi622! Thank you for reaching out! If the app is unavailable on the store, I would recommen... View Post |
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I have a two part question. 1. Is anyone else having issues with the Frame TV remotes? We had one that didn’t last a year, and bought another... View Post
Samsung_Moderator
Hello! Thank you for reaching out! As for the remote, I would recommend buying a new one on samsungp... View Post |
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How can I listen to music while playing an Art slideshow? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not possible to do at this time. Sadly I c... View Post |
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Trying to install the AcornTV app. Getting the message that the system is undergoing maintenance. Same message for 24 hours. System lets me install... View Post
Samsung_Moderator
That's great to hear! And yes that can and will cause issues on certain apps. View Post |
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I'm going start this post by voicing my displeasure with this situation. I'm extremely displeased. Here's the situation. I had to... View Post 
MattyDaddy76
Couple things. Your old tv went out because it is an “edge lit” backlight (see bright spots at botto... View Post |
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Keeps repeating Season 6 ep. 1 of Mad Men. Repeats it for 13 times before moving on to Season 7. Does this every time it gets around to season 6. ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is a live TV issue, unfortunately, we would be unable to ass... View Post |
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Do I have to use the connect box when setting up my tv View Post
Samsung_Moderator
Hello! Thank you for reaching out! If you are missing the one connect box and it doesn't have the fi... View Post |
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My 2 year old qn60 Is having a strange issue Several of the samsung plus channels look like they will play But goes to a black screen Then... View Post
Samsung_Moderator
That does sound aggravating! Since it's happening on only the 2 apps, I'd suggest making sure they a... View Post |
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Anyone have problems with Qn85D when turning on getting a prompt to go into service mode? Tv is only 4days old and been doing this since purchase. ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend getting an exchange for this as this would be s... View Post |
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MN TQ55Q70CATXXC PD: 12/09/2023 FW: T-NKM2CDEUC-0080-2031.2 FC:SWU-OU_T-NKM2CDEUC-0080_2031_241204 LS: EU_SPAIN Before the last... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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My previous house owner have had 2021 Samsung frame 75 inch TV. Now I am planning to buy a Samsung frame 65" TV. I am wondering whether can I... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend looking at the spec sheets for the TV to make s... View Post |
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Would like to know how to modify this tool more. It's limited to only 50 pictures; I would like this to be set to 500. Also, how to set the... View Post
Samsung_Moderator
Hello@GFireflyE! Thank you for reaching out! I would recommend reaching out to our SmartThings commu... View Post |
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I purchased a frame TV in November and received the free 2 year art app promotion. However when I tried redeeming it, the app says it has already... View Post
Samsung_Moderator
Hello @Svss! Thank you for reaching out! It can be frustrating not to get your promotion. I would re... View Post |
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Model code: UN65RU7100FXZA Serial number: <hidden> My Samsung tv will not allow me to open any apps not on my main bar, and when I... View Post 
useryCA5A0jZKp
Activate hotspot on your phone and connect your TV to it, check how Smart Hub and apps will work now... View Post |
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I purchased a QN90D 75inch TV this weekend. I used it Saturday, Sunday, Monday with no issue. Today (Wednesday )I turned it on and only the middle... View Post 
useryCA5A0jZKp
No need to worry, your TV probably received updates that were incompatible with the information stor... View Post |
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I’m looking for a different remote as I do not like the numberless remote that comes with the QLED 43” and 32” TV’s that I got. If I buy one on... View Post 
usercKl1yKkIUV
Thank you for the replies. I have one arriving from Amazon today by 10pm EST View Post |
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SmartThings app for my FrameTV can't find the Album I created for it on my S24 phone. It only sees downloads, camera, and screenshot. Why... View Post |
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