My motion sensor is turning The Frame TV back on, but instead of going to artmode, it is displaying art for a moment and then sending me to the... View Post
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My motion sensor is turning The Frame TV back on, but instead of going to artmode, it is displaying art for a moment and then sending me to the... View Post |
I am a new owner of The Frame 55” 2022 television. I have successfully added public domain artwork downloaded from museum websites. What I am... View Post Hello! Thank you for reaching out! I can see how showing metadata can be useful. But unfortunatel... View Post |
I've had my 2022 75in Frame up and running for the last couple of weeks and I've been struggling with the YouTube TV app. The app will... View Post My 2022 QLED was working with Youtube TV until the latest firmware update...now I can make it wor... View Post |
Just bought a 85inch QN85B I am trying use the calibration feature using my iPhone 14 Pro. When I launch the Smart things app I can see the... View Post Refer to this website for calibration of your TV, also check out some Videos on youtube for more ... View Post |
When I go to the documentation page for The Frame 43" 2022 it shows documents listed, but there is no hyperlink to download any except for... View Post |
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After viewing the Samsung Quick Setup Guide, it reads for the QN32Q5*A and QN32Q6*A the following: VESA 100 x 100, 19-22 (mounting length), M4... View Post Hi there! Thanks so much for reaching out about this. I recommend reaching out to our parts depar... View Post |
Hi, First post and driven to it by frustration. Just purchased 2 x Frame 32" for use as art installations in one room. All installed on... View Post |
Hello, I just installed my frame tv and it is not powering on. There is no red standby light and the one connect box is not making any sounds... View Post Hello! Thank you for reaching out! I understand the tv won't turn on and there is no standby ligh... View Post |
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Samsung TV QLED Q90 updated to latest firmware. NFL Sunday Ticket app updated to latest version. I can enter login and after that it just stays... View Post |
Purchased a new 50 inch TV; when a TV is off makes a clicking noise exactly as a clock & will last four days and not ever stop unless you... View Post No one wants a tv that makes noise when it's not on. Let’s get this situated for you as soon as w... View Post |
I am using the Xbox app on my Samsung neo qled TV. I have paired two Xbox Elite controllers successfully to the TV. When I open the XBOX app, XBOX... View Post I have solved this issue. Go here: https://apps.microsoft.com/store/detail/xbox-accessories/9NBLG... View Post |
2021 Samsung 85 inch 8K flagship model This is the first Samsung TV ( in fact Samsung product) I have ever had. Paid £5,000 GBP for it as I... View Post Thank you so much for reaching out! This forum is for support of US products and customers. As yo... View Post |
My parents have recently bought Samsung Neo QLED TV QE50QN90BATXXU and have it connected to a TV Aerial to pick up the Freeview channels but there... View Post And here's a visual example as @user365170tdJ15 described succinctly... channel guide button m... View Post |
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I can't find the full specs on the QN90B HDMI ports. What bandwidth are all 4 ports capable of?Is there a document somewhere? View Post I believe they are 48gb per sec as Samsung on the qe43qn90b model says all 4 hdmi are 4k/120hz & ... View Post |
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I have a brand new QN65Q80BDF. Is it normal for almost every program, commercial and movie display a different screen size. Some are Full Screen... View Post Hello! Thank you for reaching out! Yes, this will happen as TV programs will be in different reso... View Post |
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Hello All, I am looking for the 15 Meter One Connect cable for the QN75Q900RBFXZA. I cannot find one in stock anywhere. Is there an... View Post Hello! Thank you for reaching out! I recommend you reach out to our part distributor, J & J Parts... View Post |
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My new Q60B QLED 4k 2022 TV which I purchased specifically for Ambient Mode only has 4 categories. I was told by a Samsung insider that I would... View Post |
I just purchased a new Samsung Frame TV from BestBuy and had their GeekSquad install and setup. My problem is that when switching from my cable... View Post |
Do not buy a 65in q80a. I have had two panels replaced and a board and still have a the same... View Post Hello! I understand how this can be frustrating with your TV having these issues. Since you are s... View Post |
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Hi, I have recently moved into a property in Cheltenham, UK (not a new build) which doesn't have a standard TV aerial. The property has a... View Post Thank you so much for reaching out! This forum is for the support of US products and customers. W... View Post |
I have a Samsung QE50Q60B-TV and have bought a soundbar connected via eArc and all is fine. However, I am hard at hearing and need headset to hear... View Post Thank you so much for reaching out! This forum is for the support of US products and customers. W... View Post |