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Do I have to use the connect box when setting up my tv View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If you are missing the one connect box and it doesn't have the fi... View Post |
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My 2 year old qn60 Is having a strange issue Several of the Samsung plus channels look like they will play But goes to a black screen ... View Post
Samsung_Moderator
That does sound aggravating! Since it's happening on only the 2 apps, I'd suggest making sure they a... View Post |
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Anyone have problems with Qn85D when turning on getting a prompt to go into service mode? Tv is only 4days old and been doing this since purchase. ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend getting an exchange for this as this would be s... View Post |
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MN TQ55Q70CATXXC PD: 12/09/2023 FW: T-NKM2CDEUC-0080-2031.2 FC:SWU-OU_T-NKM2CDEUC-0080_2031_241204 LS: EU_SPAIN Before the last... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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My previous house owner have had 2021 Samsung frame 75 inch TV. Now I am planning to buy a Samsung frame 65" TV. I am wondering whether can I... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend looking at the spec sheets for the TV to make s... View Post |
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Would like to know how to modify this tool more. It's limited to only 50 pictures; I would like this to be set to 500. Also, how to set the... View Post
Samsung_Moderator
Hello@GFireflyE! Thank you for reaching out! I would recommend reaching out to our SmartThings commu... View Post |
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I purchased a frame TV in November and received the free 2 year art app promotion. However when I tried redeeming it, the app says it has already... View Post
Samsung_Moderator
Hello @Svss! Thank you for reaching out! It can be frustrating not to get your promotion. I would re... View Post |
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Model code: UN65RU7100FXZA Serial number: <hidden> My Samsung tv will not allow me to open any apps not on my main bar, and when I... View Post 
useryCA5A0jZKp
Activate hotspot on your phone and connect your TV to it, check how Smart Hub and apps will work now... View Post |
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I purchased a QN90D 75inch TV this weekend. I used it Saturday, Sunday, Monday with no issue. Today (Wednesday )I turned it on and only the middle... View Post 
useryCA5A0jZKp
No need to worry, your TV probably received updates that were incompatible with the information stor... View Post |
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I’m looking for a different remote as I do not like the numberless remote that comes with the QLED 43” and 32” TV’s that I got. If I buy one on... View Post 
usercKl1yKkIUV
Thank you for the replies. I have one arriving from Amazon today by 10pm EST View Post |
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SmartThings app for my FrameTV can't find the Album I created for it on my S24 phone. It only sees downloads, camera, and screenshot. Why... View Post |
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I've got a new QE50Q80D and it's been in for repair for a aound issue that remains unresolved. I can hardly hear the TV and turning it... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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My 75” The Frame TV sleep/motion sensor stopped working. It used to work. Is there a fix for this problem? View Post 
SamsungTam
Hello! @Boscobbear Thanks for posting about this. I completely understand your concerns with the TV ... View Post |
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Just wanted to reach out to see if Samsung would create a UI for Seniors. My mother (80+ year old) can't find the stupid buttons for the 3... View Post 
SMASNUG100
https://www.samsung.com/us/support/answer/ANS00088583/ Newer Samsung TVs do have voice control. View Post |
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Is there any specific model soundbar for my 2025 framed tv, any suggestion appreciated? View Post
SamsungTam
Hello! @The Last Goku Thank you for posting about this! Here is a link you might find helpful: https... View Post |
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I have a Q80D and I'm having a hard time with the fire stick. It's showing up on my screen, but when I click on it I can only watch it for... View Post 
useryjmN9TNYBg
Hi! I found a solution that seems to be working for me. There are two different things I tried and I... View Post |
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Where is the coaxial tv antenna tv connection on Qled 77" tv? View Post
Samsung_Moderator
Hello @Members_PMetu8z! Thank you for reaching out! As your TV does not have this option you will ne... View Post |
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I need help. The main board in my Samsung QN75Q900TSFXZA 8k tv has gone bad after less than 4 years of use. I received little help and no call... View Post |
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Is there a Samsung site where I may enter my TV serial number and get more details about my TV’s, in particular the date of manufacture? View Post
useryCA5A0jZKp
There is no website to check the serial number. You can find the serial number of your TV in the men... View Post |
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I have a QLED 900d TV. Set is just a few months old. I am having an intermittent problem with the audio. At times, when I turn on the set, there... View Post
Samsung_Moderator
Yes, I would try fully disconnecting the receiver to see if that helps. Even though the receiver use... View Post |
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Frame TV stopped connecting to Telus Optik on HDMI 1. Still connects to IPTV on HDMI 2. LG soundbar connects to optic. Can still access apps and... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Was watching Sunday Night Football and all of a sudden the TV screen started turning black (from the top left of the screen -- as if someone had... View Post
Samsung_Moderator
Hello @Members_mmF21Xp! Thank you for reaching out! This is something that will require service. As ... View Post |
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Anyone have this issue with the frame tv? 65 inch 2023 model, just happend out of nowhere View Post 
Samsung_Moderator
Hello @Neek_pro! Thank you for reaching out! If this is something that's occurin on all sources then... View Post |
