QLED and The Frame TVs

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If it breaks, expect a traumatizing experience and no customer service

Posted by 03-03-2021 08:27 AM in QLED and The Frame TVs

If it breaks, expect a traumatizing experience. I bought a Samsung Frame TV, that after about 4 months of very little use. In Dec, Customer... View Post

04-14-2021 05:21 AM

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QN85QN900AFXZA 1. Turns itself Off Browsing Internet & 2. Keeps Switching TV Speakers from AVR

Posted by 04-27-2021 02:42 PM in QLED and The Frame TVs

Hello, I've had the 85" QN900A since 3/31 and have a couple of repeating problems. 1. The TV turns itself off when I am using the... View Post

04-28-2021 07:37 AM

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Q90t dimming in mostly black screen

Posted by 04-29-2021 10:47 PM in QLED and The Frame TVs

Lately, when watching streaming services the lettering on credits with a black screen go very dim. How to I fix this? View Post

05-01-2021 12:58 PM

I'm sorry to hear that if this is occurring on all sources and during the picture test this will req... View Post

Tv screen half dark

Posted by 04-27-2021 09:58 PM in QLED and The Frame TVs

I have a 43 inch qled Samsung tv that I bought at the end of 2019. Now that my tv is out of warranty, the whole right side is starting to go dark!!... View Post

04-29-2021 06:02 AM

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Ps5 on my Q950r should be able to output 4k 120fps so why is it saying it isnt

Posted by 11-21-2020 12:26 PM in QLED and The Frame TVs

How do I enable 4k 120fps on my q950r 8k 2019 qled? It does the 120fps but 1440p on xbox series x and on ps5 it says 1080p so what am I doing... View Post

01-04-2021 05:33 AM

According to samsung paperwork - it's hdmi 4. I tried it on hdmi 3 too just for curiousities sake an... View Post

HDMI 2.1 With Samsung Q80t

Posted by 09-25-2020 08:26 AM in QLED and The Frame TVs

A few sources mention that it has a gaming port that is suppose to HDMI 2.1. I'm in the market for a new TV and wondering if you can run it 4k... View Post

01-27-2021 08:32 AM

In fact, I've found two other sites stating the 50" is 120hz, bestbuy (https://www.bestbuy.com/site/... View Post

Is PiP available on QLED

Posted by 03-09-2021 12:26 PM in QLED and The Frame TVs

Hi! how are you?I'd lilke to know if it's posible to enable PiP in my QLED with os tizen 1310.4 doesn't. Thx in advance View Post

Anonymous 03-13-2021 04:03 PM

It is not. Unfortunately, this feature is seldom available on US model televisions. View Post

HDR Too Dark

Posted by 09-20-2020 09:25 AM in QLED and The Frame TVs

HDR on my Q80T is too dark no matter what the settings are. This happens on all HDR content, regardless of source. It is apparently common with... View Post

03-02-2021 08:15 AM

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HDMI CABLE RECOMMENDATION

Posted by 04-22-2021 11:38 AM in QLED and The Frame TVs

SAMSUNG TV#QN65Q80AAFXZA Q80A QLED 4K UHD SMART TV What is your recommendation for a good HDMI cable for this TV, which hopefully isn't too... View Post

04-25-2021 10:35 PM

Thank you for your advice. View Post

Playstation 5 Q80R(us) no 120hz showing

Posted by 11-14-2020 04:39 PM in QLED and The Frame TVs

I have tried everything to get 120hz on my PS5. I changed settings to performance mode in the PS5. I have put game mode on with free sync basic and... View Post

04-24-2021 05:53 AM

My display settings on the PS5 still say 60hz max. But when I go to Cold War it does automatically t... View Post

The Frame Sound keeps increasing and decreasing

Posted by 12-28-2020 05:03 PM in QLED and The Frame TVs

My Frame TV occasionally auto increases the sound level, and then lowers it back to what I've set it for. After a bit of investigation, I... View Post

04-23-2021 09:57 AM

We also have this issue, when watching a movie, when there is "action" on the movie, it gets much lo... View Post

QLED/Q90T Wipes out Home Network

Posted by 01-25-2021 04:57 PM in QLED and The Frame TVs

Have a router/modem combo that had ran fine for the past year. Bought the Q90T a month or so ago, just recently noticed that anytime I try to... View Post

01-28-2021 02:42 PM

Factory Reset of the TV fixed the problem... View Post

Q900 QLED 8K TV 3 almost invisible vertical lines

Posted by 11-27-2020 07:36 AM in QLED and The Frame TVs

Just bought this tv 3 weeks ago to play my new Xbox Series X. Everything was great until I noticed 3 almost invisible vertical lines on my tv. It... View Post

01-21-2021 07:51 PM

Took mine back and got every single dollar back. Spent it on a 65 inch LG CX OLED 4K and had it for ... View Post

ESPN app without Cable TV?

Posted by 11-20-2020 11:28 AM in QLED and The Frame TVs

I have a 2020 Samsung Q70R smart TV and subscribe to Spectrum for Internet and cable TV. I have downloaded the ESPN app, which seems to work OK... View Post

04-17-2021 03:36 PM

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How to move apps on Q70T home

Posted by 08-02-2020 10:35 AM in QLED and The Frame TVs

So I have added apps to the home bar but I would like to reorder them to group my frequently used ones together. How do I do this? I have tried... View Post

04-15-2021 09:44 AM

For clarification, you're also looking to remove apps from the Q70T or from another device? Could yo... View Post

Q80A remote

Posted by 04-08-2021 09:07 AM in QLED and The Frame TVs

I have a couple of remote questions for the Q80A - 1) is there any way to view the current battery charge on the tv screen and 2) Is there any way... View Post

04-08-2021 11:43 AM

Thanks, I just did not scroll down far enough in General to see the Power option. It is unfortunate ... View Post

Q70T and earc, not working at all

Posted by 04-04-2021 09:37 AM in QLED and The Frame TVs

I have CEC on and earc on auto. The receiver is connected to HDMI3 (earc).Yet I don't get any option for connecting to anything HDMI in the... View Post

04-07-2021 02:45 PM

I found a way for Arc to work.I think eArc is also working on the TV, it's the HDMI switch not handl... View Post

Mounting 2021 Frame TV 43inch

Posted by 04-07-2021 01:53 PM in QLED and The Frame TVs

Has anyone mounted the 43inch 2021 Frame? It looks like the mounting hardware is different than the 50” and larger. Is it really just two screws... View Post

Anonymous 04-07-2021 02:02 PM

This is correct. The 43" version is only compatible with the enclosed wall mount hardware. View Post

Missing System UI animations on Q60T QLED

Posted by 03-31-2021 02:25 PM in QLED and The Frame TVs

Just as the title says, the Q60T is missing all system animations (for example: the transition when scrolling through apps on the Smart Hub, app... View Post

04-05-2021 10:04 AM

Thank you for the feedback Alex, We'll make sure to tag your post for our engineers. View Post

2020 75" Q90T HDMI 2.1 with NVIDIA RTX 3080/3090 Flicker & Disconnects

Posted by 10-07-2020 10:16 PM in QLED and The Frame TVs

Hey everyone. I wanted to know if anyone else is experiencing problems with achieving 4k 120hz + HDR with the new RTX graphics cards on... View Post

04-04-2021 05:19 AM

hi volks now i managed it to ran my q90t in game mode. problem was that if i turned game mode on, nv... View Post

Noticed a black line on my Q8FN what should I do?

Posted by 03-26-2021 11:13 PM in QLED and The Frame TVs

Hi, I noticed a black line across the bottom of my Samsung Q8FN. It only shows up in certain colors. When the area is white, the line... View Post

03-27-2021 03:07 PM

The Tv will need to be serviced since it happens on the picture test. I would be delighted to get th... View Post

Buzzing Noise from Samsung Netflix App

Posted by 05-06-2020 09:28 AM in QLED and The Frame TVs

We just bought a QLED Q80T TV and set it up yesterday. There is a terrible buzzing noise when using the built in Netflix app. It makes it... View Post

03-25-2021 04:53 PM

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QN55Q60TAF loses connection to the internet

Posted by 10-19-2020 10:32 AM in QLED and The Frame TVs

Like many others it seems, our new 55" QLED TV loses connection to the internet. There is no problem with the wifi in the house or with any... View Post

03-21-2021 11:26 AM

After speaking with the helpdesk today they advised there is a software update for my Q90T to 1469 f... View Post

65" Class Q90R QLED Smart 4K UHD TV (2019) MODEL NUMBER: QN65Q90RAFXZA won't power on

Posted by 07-26-2020 11:06 AM in QLED and The Frame TVs

The TV shut down while we were watching this morning. Now there are no lights, not even the standby power light. I have done the following: ... View Post

03-19-2021 04:07 PM

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Q80T Banding/Grey Patches?

Posted by 12-15-2020 09:58 PM in QLED and The Frame TVs

Hello, I've had my TV for a few months now and have had issues with stretches of grey/banding.I thought I would get used to the banding, but... View Post

03-18-2021 05:28 AM

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2021 Frame TV mounting dimensions for 55 inch

Posted by 03-16-2021 02:04 PM in QLED and The Frame TVs

I am framing a wall to put up a 55 inch 2021 Frame TV that is on back order. Does anyone have the dimensions between the mount points for the... View Post

03-16-2021 02:22 PM

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My q70t backlight bleed problem, and what Samsung is doing

Posted by 02-10-2021 05:58 PM in QLED and The Frame TVs

Hello, I had recently purchased a new q70t 55" qled TV from Samsung directly. I have used it for about 5 days now, and there is a fairly... View Post

03-15-2021 05:43 AM

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QLED Q70 65" white clouds all over my screen especially on dark scenes

Posted by 03-08-2021 10:43 PM in QLED and The Frame TVs

Hello I am from Turkey, sorry for disturbing you but I got nowhere else to ask about my situation. Its said the black level is so good on... View Post

03-12-2021 11:48 PM

Thank you so much for your kind response. I really appreciate it. You are right, I was seeking answe... View Post

Can no longer control Sonos sound bar (optical cable) via remote control

Posted by 11-24-2020 12:07 PM in QLED and The Frame TVs

A couple of days ago, I lost the capability to control sound on my Sonos sound bar from my TV remote. This had been working flawlessly for about 2... View Post