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Samsung Email app ver 6.1.91.13 not showing menu for different email accounts

(Topic created: 06-13-2024 06:41 PM)
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bb2020
Cosmic Ray
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Email settings / Notifications / it says "manage notification settings for VIPs and EACH of your email accounts" the app ought to be bringing up a menu to select EACH email account to manage. It does not. Any wizards out there? Already checked on another Samsung device running the same version with more than one email account, so factory resets and yada yada is not the answer. Thanks.

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realaud
Honored Contributor
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Do you have manage notification categories turned on? The update turned them off. Settings/notifications/advanced features/manage notification categories - slide it on, then when you go back to the app settings you should see the notification categories and you should see the options for each account.

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Solution
realaud
Honored Contributor
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A Series & Other Mobile
Do you have manage notification categories turned on? The update turned them off. Settings/notifications/advanced features/manage notification categories - slide it on, then when you go back to the app settings you should see the notification categories and you should see the options for each account.
bb2020
Cosmic Ray
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You did good. Thanks much for helping me out!
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realaud
Honored Contributor
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Please mark the response as you solution.
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bb2020
Cosmic Ray
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Thanks again!
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zzzkimber
Constellation
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Want to recover deleted emails
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realaud
Honored Contributor
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Your email app should have a trash folder.  If you haven't emptied the trash since deletion, your emails should still be there.  Some mail apps only keep the most recent deletions in the trash folder to save storage space on the phone.  In that case, if you do not see your deleted mails in the trash folder, go to the webmail site of your email provider (yahoo, gmail, aol, etc).  Then look in the trash folder on the server.  It should have everything you deleted since whenever the last time (if ever) you emptied the trash.

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virgo51
Asteroid
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I need to add different email I cannot sign in
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virgo51
Asteroid
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I can't sign into my samsung account
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virgo51
Asteroid
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I need to change email and phone number
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