Original topic:

4 external display setup on Book Pro 4 360.

(Topic created: 09-19-2025 12:13 PM)
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ajsmith72
Constellation
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I have purchased a Samsung book pro 4 360.  I have two 49 inch Samsung Odyssey G9 monitors stacked and want to configure them as 4 separate monitors screens as each monitor allows split screen option with a DP and HDMI input I to each monitor .  I have a thunderbolt 4 docking station that supports 4 external monitors with 2 DP and 2 HDMI outputs.  I can only get 3 of the external screens to work no matter how I configure them.  It seems as though the Intel ARC GPU should be able to handle the 4 external monitor setup.  Does Samsung limit these laptops to 3 external displays?  Or is their something I can do to make the 4 external screen setup work?  I would be willing to get another Samsung Book 360 if there is a model that will work as I love this computer.

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realaud
Honored Contributor
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Just a guess, but I would guess that  your docking station is counting the GalaxyBook's display as a monitor.


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ProUser1
Cosmic Ray
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It sounds like youโ€™ve done a solid job with your setup, especially using the Thunderbolt 4 dock with both DisplayPort and HDMI outputs. The Intel ARC GPU in the Galaxy Book4 Pro 360 does technically support up to 4 external displays, but in practice Samsung often enforces firmware or BIOS-level limitations that cap external outputs at 3. Thatโ€™s why youโ€™re seeing one input not activating no matter how you reconfigure things.

A few things you could try before assuming itโ€™s a hard limit:

Check the dockโ€™s firmware and drivers, as some docks only pass through 3 displays unless updated.

Make sure youโ€™re running the latest Intel Graphics Command Center and ARC drivers (H555 Download has the latest packages if Samsungโ€™s site isnโ€™t updated yet).Test different combinations of DP + HDMI on each Odyssey G9, since sometimes bandwidth allocation across Thunderbolt lanes can block a fourth output.

If none of that works, then unfortunately itโ€™s likely Samsung has limited the Book4 Pro 360 to 3 external monitors. In that case, you may want to look at the Galaxy Book4 Ultra instead, as it has a discrete NVIDIA GPU alongside Intel graphics and can reliably drive 4+ external displays through a dock.

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