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Galaxy Book4 Pro problem with dock

(Topic created: 12-09-2024 02:26 AM)
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zembla11
Constellation
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Computers

When I turn off my computer, the dock stays on. What setting should I change to resolve this issue?

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Samsung_Moderator
Community Manager
Community Manager
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Computers

Hello! Thank you for reaching out! Unfortunately, this would have to be a feature included with the dock. Depending on how it's connected you may be able to use a third-party tool to set up some kind of script or reach out to Microsoft to get this feature to work as there could be a Windows setting to get it to auto-turn off. 




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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Hello! Thank you for reaching out! Unfortunately, this would have to be a feature included with the dock. Depending on how it's connected you may be able to use a third-party tool to set up some kind of script or reach out to Microsoft to get this feature to work as there could be a Windows setting to get it to auto-turn off. 




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.