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Hi everyone i need help My Samsung Odyssey NP850XBC laptop won't enter windows/when i start laptop it's freeze windows 10 logo and... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Have you tried resetting the laptop to do this. Turn on your lapt... View Post |
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Hi! Recently my Galaxy book 3 - 360 wich I bought from Best Buy about a year ago, started making a popping sound on the bottom... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be a cause for concern. Since this is happenin... View Post |
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Hi! This is my first post. I was hoping to be able to get the small black disk that fits on the metal spindle of the DVD recorder. The plastic... View Post 
user_ams007
Unfortunately, I don't believe that part can be replaced. Currently, the DVD Writer is listed for sa... View Post |
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So I am using a Galaxy Book 4 360. I have an S23 Ultra. Even if I do not have it connected to my laptop, it will default to the phone's camera... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You need to change the app preferences on Windows. I recommend re... View Post |
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It shows drivers but it doesnt show the apps that i can install, like samsung notes for example, and i know i can install them on microsoft store... View Post
user_ams007
Please try uninstalling the Samsung Update app and then reboot your system and then reinstall the ap... View Post |
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Hi, I am having the exact same problem with Samsung Notebook 9 Pro. This device is only a few yet, yet the screen has... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend that if the information from @MrGhoul does not ... View Post |
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Hi, I can't seem to enable "hybrid sleep" mode for my galaxy book3 pro laptop running W11 build 24H2. Does anyone know if that... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You can also try this LINK. If this does not help then the settin... View Post |
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Hi, Im looking to buy a Book 4 360 Pro but I would like to inow if there is a way to have spanish keyboard (includes ñ). I couldnt find it in the... View Post
Samsung_Moderator
I understand now, I'm sorry, but unfortunately, there is no US option to purchase one with a physica... View Post |
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I want to buy a new laptop I've used samsung phones all my life but I also have an Xbox and often travel places i cannot bring a TV or monitor ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! @GaryB82 is correct the HDMI port is output only. If you want to ... View Post |
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Hello, I would like Galaxy Book to be added to the battery percentage widget like the other Samsung devices, it would be easier to do so there... View Post
Samsung_Moderator
Hello! Thank you for reaching out! The laptop would still need to be on to see the battery percentag... View Post |
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I recently received my Galaxy Book5 Pro 360 and Galaxy Buds3 Pro and I've loved everything about them so far... except the autoswitching... View Post
Samsung_Moderator
Hello @NFEmmanuel! Thank you for reaching out! Unfortunately this feature is not available on the ga... View Post |
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In the Galaxy book 4 pro can you replace the SSD with a Samsung 990 pro with heat shield? Will it fit? View Post
Samsung_Moderator
Hello! Thank you for reaching out! A heat shield will not fit as the laptop is made to be thin, so t... View Post |
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Hi! I've got a weird issue that I think had to be driver related. My Book4 Edge worked fine out of the box for about two weeks, but then... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be a cause for concern with your laptop having... View Post |
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Samsung, are you kidding me? I am using Samsun book2 pro It's been **TWO YEARS** and my camera is still useless on my laptop! It shows... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be frustrating with your camera not wor... View Post |
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Hi, I am using an external monitor with a docking station. I would like to be able to turn on the laptop with the lid closed so I can store it in a... View Post
Samsung_Moderator
Hello @Florestan! Thank you for reaching out! The only option that may work is to try the sleep/hibe... View Post |
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After a while, Bluetooth devices stop working. When I click to disable and enable Bluetooth in Windows, the button to enable it again is grayed... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You can first try a factory reset to help solve this issue first.... View Post |
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Just got the new Samsung Book 5 360 Pro fresh out of the box. The windows set up went directly to the fingerprint option instead of facial... View Post
Samsung_Moderator
Hello @rli1288! Thank you for reaching out! Unfortunately, our laptops do not have a camera compatib... View Post |
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Please take the best hardware from your laptops and put them into a mini PC. Think easy of travel. Them pair it with your best monitors to push... View Post
Samsung_Moderator
Hello @SURFNUT19! Thank you for the suggestions! As of right now there are no plans that I know of f... View Post |
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Hi, I’m hoping to establish which replacement S Pen nibs are compatible with the S Pen for the Galaxy Book 3 Pro 360? The computer doesn’t come... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying out parts store samsungparts.com. You sh... View Post |
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Hi, Is there a way to map both left and right touchpad clicks to primary mouse button? I use double finger tap as secondary mouse button 100% of... View Post
Samsung_Moderator
Hello @1Peter2_2ESV! Thank you for reaching out! Yes and no, there is a way to do get the touchpad t... View Post |
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Everyday transparent circles appear with all browsers. Web pages change by themselves without mouse of touchpad input from me. I've seen... View Post
Samsung_Moderator
Hello @ slmcpa1962! Thank you for reaching out! I would recommend trying the following: First you ca... View Post |
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The webcam cannot be found my Book4 Edge. All the troubleshooting has failed. Anybody with an answer would be greatly appreciated. Thanks ... View Post
Samsung_Moderator
I understand since this is not working the next step would be service. Depending on your warranty yo... View Post |
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I have recently acquired a 5120x1440 monitor (Phillips 499P) to use to dock my Book3 to. For some reason, the laptop only seems to support the... View Post
Samsung_Moderator
Hello @userk1VShwIoZ7! Thank you for reaching out! HDMI 2.0 does support 4k at 60hz, but your monito... View Post |
