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07-05-2025 08:14 PM (Last edited 07-05-2025 08:17 PM ) in
ComputersAfter updating to firmware PL08ALX on the Galaxy Book 4 Ultra, users have widely reported major issues on forums and third-party sites.
Reported Issues
1.Docking Station: Docks stop working after sleep.
2.GPU: Persistent throttling until reboot; BSODs when switching from Intel to Nvidia GPU after sleep/hibernation.
3.Bluetooth: Bluetooth often fails after sleep.
4.Sleep/Hibernation: Device may not wake or boot, especially if a Windows update is pending; sometimes only battery drain or disconnect helps.
5.BIOS Update: Some users can’t install the update without a factory reset.
6.Display: Blank screen at boot after updates on some models.
Question to Samsung
Why have these PL08ALX firmware issues not been fixed? Users expect a new update, clear communication, and fair warranty support for such a high-end device.
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07-05-2025 08:23 PM in
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07-06-2025 08:23 PM (Last edited 07-06-2025 08:23 PM ) in
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10-30-2025 07:22 PM in
ComputersThe same thing just happened to me when I updated the BIOS. Did you find a fix for the port loss issue?
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07-12-2025 05:48 PM in
ComputersI've lost the ability to use my touchpad and and to see my battery % icon in the taskbar after the last Samsung BIOS update.
Samsung Book 4 Edge - Snapdragon X Elite
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07-13-2025 08:28 AM (Last edited 07-13-2025 08:28 AM ) in
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07-24-2025 07:20 PM in
ComputersAfter the update, my computer display has become completely unusable. There's a large orange stripe over a black background, and I can't even access the BIOS to try any fixes. The only way I can see anything is by using an external monitor through HDMI. Does anyone have the previous BIOS version available?
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08-05-2025 10:09 AM in
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08-05-2025 10:22 AM in
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10-06-2025 01:59 PM in
ComputersIssues here with this BIOS PL08ALX too, apparently every time after sleeping.
1.Docking Station: Issues , missing power for devices;
2.GPU: Persistent throttling until reboot; GPU looks with fixed frequency;
Other ones, not tested.