Original topic:

Issue with Firmware P08ALX for Samsung Galaxy Book 4 Ultra

(Topic created: 07-05-2025 08:14 PM)
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AnshuK
Cosmic Ray
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Overview
After updating to firmware PL08ALX on the Galaxy Book 4 Ultra, users have widely reported major issues on forums and third-party sites.

Reported Issues

1.Docking Station: Docks stop working after sleep.

2.GPU: Persistent throttling until reboot; BSODs when switching from Intel to Nvidia GPU after sleep/hibernation.

3.Bluetooth: Bluetooth often fails after sleep.

4.Sleep/Hibernation: Device may not wake or boot, especially if a Windows update is pending; sometimes only battery drain or disconnect helps.

5.BIOS Update: Some users can’t install the update without a factory reset.

6.Display: Blank screen at boot after updates on some models.

Question to Samsung
Why have these PL08ALX firmware issues not been fixed? Users expect a new update, clear communication, and fair warranty support for such a high-end device.
10 Replies
KANSHILP
Constellation
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My laptop gpu started throttling bad after I updated to this version. Also lost access to one of the USB ports. Samsung has ignored these for so long now. This should be a red flag for potential buyers. These issues should be fixed before they launch a newer model this year.
Teddy8
Constellation
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The same thing just happened to me when I updated the BIOS.  Did you find a fix for the port loss issue?

 

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userC9aeRelioz
Asteroid
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I've lost the ability to use my touchpad and and to see my battery % icon in the taskbar after the last Samsung BIOS update.

Samsung Book 4 Edge - Snapdragon X Elite

AnshuK
Cosmic Ray
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Samsung's failure to acknowledge these issues is beyond me. Majority of the laptops being sold by samsung are having BIOS related issue. Bios development team at Samsung is not doing a very good job at the moment.
Bartendersimon
Constellation
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After the update, my computer display has become completely unusable. There's a large orange stripe over a black background, and I can't even access the BIOS to try any fixes. The only way I can see anything is by using an external monitor through HDMI. Does anyone have the previous BIOS version available?

dgb13
Asteroid
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Same problem gpu throttling until crash and then BSOD Nvidia graphics card. How about a fix Samsung?P9he9pWkYl.jpg
AnshuK
Cosmic Ray
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They have not even acknowledged the issues yet - which baffles me!
matheusmo
Constellation
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Issues here with this BIOS  PL08ALX  too, apparently every time after sleeping.

1.Docking Station:  Issues , missing power for devices;

2.GPU: Persistent throttling until reboot; GPU looks with fixed frequency; 

Other ones, not tested.