Original topic:

Issue with Firmware P08ALX for Samsung Galaxy Book 4 Ultra

(Topic created: 07-05-2025 08:14 PM)
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AnshuK
Cosmic Ray
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Computers
Overview
After updating to firmware PL08ALX on the Galaxy Book 4 Ultra, users have widely reported major issues on forums and third-party sites.

Reported Issues

1.Docking Station: Docks stop working after sleep.

2.GPU: Persistent throttling until reboot; BSODs when switching from Intel to Nvidia GPU after sleep/hibernation.

3.Bluetooth: Bluetooth often fails after sleep.

4.Sleep/Hibernation: Device may not wake or boot, especially if a Windows update is pending; sometimes only battery drain or disconnect helps.

5.BIOS Update: Some users can’t install the update without a factory reset.

6.Display: Blank screen at boot after updates on some models.

Question to Samsung
Why have these PL08ALX firmware issues not been fixed? Users expect a new update, clear communication, and fair warranty support for such a high-end device.
10 Replies
AnshuK
Cosmic Ray
Options
Computers
Samsung has turned a blind eye to firmware issues. No response from them since months.