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‎04-18-2022
06:59 PM
(Last edited
‎06-04-2022
02:26 PM
by
Samsung_Stephan
I purchased Galaxy book last last month and barely used it. I haven't used it for a week and it won't start at all even when using same charger. Charger is working fine since it's charging other devices.
Blue led keeps blinking as ( long+ short+ short+ short) and repeat this cycle.
I tried volume down+ power button for 10 sec. Still not working.
PC Model: NP950XDB
Solved! Go to Solution.
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‎04-19-2022 12:47 AM in
Computers- Mark as New
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‎04-19-2022 06:54 AM in
ComputersI can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01209064/
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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