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Dear All, Past one week my laptop displays Black screen. It happened suddenly while working. Since then I have tried a few recommendations... View Post 
Samsung_Moderator
Hello! I understand how this can be frustrating with not being able to use your device correctly. Si... View Post |
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So I have a Samsung galaxy book ( model: NP950XDB-KB2US) and my charger stopped working and started to blink blue rapidly. So I got a brand new... View Post 
userVA3SXg4Alg
My np730qcj wouldn't boot up, blinking blue light. Took off back panel with power cord unattached, r... View Post |
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Hi, I have no clue what's going on. I'll be using my laptop casually and then the wifi no matter which wifi I'm using just goes dark.... View Post
Samsung_Moderator
Hello! I understand how your Wi-Fi not working can be frustrating. I just want to confirm that you h... View Post |
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Hello, I turn on the laptop after a Samsung app update or install and a couple of apps updates. It showed the Samsung logo message as usual and... View Post
Samsung_Moderator
Thanks for reaching out to us for this. Give this link a shot for me: https://www.samsung.com/us/sup... View Post |
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Hello, since I had the last update, my Samsung pc have problems with the Touchscreen, I already tried restarted, I check for updates and its ok,... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying a... View Post |
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hello Samsung I am working at The Only Online Homeschool ProgramIn Malaysia PASXCAL So I need your help to solve my website issues of UX/UX ... View Post 
NEEMAN_ZACCAI
https://www.samsung.com/my/home/ This was the link I found for Samsung Malaysia View Post |
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Hi, I'm just wondering if someone could help. I bought the Samsung galaxy book2 pro 360 not even 1 month ago and I closed the lid down... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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I purchased Galaxy book last last month and barely used it. I haven't used it for a week and it won't start at all even when using same... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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FYI: I am new here and idk if this is the correct category-there doesn't seem to be any for this. Sorry! A couple days ago I went to the... View Post 
KnightRiderRalph
Try calling their number during open business hours and hopefully they can answer your question. (87... View Post |
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Can the galaxy book pro use the s pen pro Bluetooth feature? I tried it but it's not working. I can't get it to sync up to the computer.... View Post 
skeeter_honey
Will this feature become available with a software uodate? If the tablet can read the S Pen when you... View Post |
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I bought Galaxy Book Pro 360, 13", 512GB, Mystic Bronze On June 12, 2021. Last night AMERICAN AIRLINES had to put my Book Pro in a... View Post
Samsung_Moderator
Thank you for reaching out. I am sorry to hear about the symptoms you are experiencing with your Gal... View Post |
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This is happening me for second time but exist a fast solution because wait until the battery is dead is painful... and I need to use the computer... View Post |
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When I power up a screen comes up which allows me to enter my pin number. When I enter the last number of my pin two things can happen: It... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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I purchased this 13.3 inch galaxy 4K ultra HD chrome book for Christmas for my daughter. I logged into my account today and noticed the trackpad... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Hello, I have a Galaxy Book Pro 950XDB-KC5 and it will not start up. The battery is fully charged, the power supply is working fine, it is not... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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i purchased this on black friday this year and got what felt like was a great deal... Galaxy Book Pro 360, 15'', 1TB, Mystic Bronze ... View Post 
userfMNHLI0tin
Yeah, I'm not getting any more than 3-4 hours on my brand new one either. All the reviews said 8ish ... View Post |
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My Samsung Galaxy Book Pro 360 won't turn on. I have had it less than 2 months. There is no power button on my model to hold down. I don't... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Hi, Since the Samsung Galaxy Book Go 5G had a poor quality LCD I decided to make an upgrade. A local repair shop has installed an Innolux... View Post 
cristianadam
I fixed my problem by replacing the LCD with an Innolux N140HCE-EN2. Below are the differences betwe... View Post |
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For the last few weeks, the keyboard case (EJ-CW720) for my Samsung Galaxy Book 12 (SM-W727VZKBVZW) windows tablet is only intermitently working.... View Post 
userBm3DQyK5rM
Pls, I need buy a new keyboard case (EJ-CW720), tell me where to buy Cw720 not working View Post |
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I keep getting the following message when I plug in my Galaxy Book Pro: Auxiliary power connected. Please connect rated adapter because system... View Post 
TechSavvy23
Thank you so much for that clarification! I was hoping for a response but noticed no one talked in t... View Post |
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I got a new galaxy book pro 360 delivered today and am unable to sign in to my Samsung account. I've updated all software and apps on the... View Post 
_nikkatorres
Hi, I just want to say thank you for this!! Signing in with my Samsung account instead of Google wor... View Post |
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I just got my Flex alpha 13 with the I 7. The screen is beautiful. Some reviews, and the user manual, seem to suggest that it supports the S Pen. ... View Post 
Scubaonline
Hi whats the full model number of your flex alpha? Have you tried other wacom pen on it before? View Post |
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I am unable to connect to my router (192.168.1.1) which I have accessed many times in the past, but for unknown reasons I can not access it now. I... View Post |
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I have been having trouble with my Galaxy Book 2. It will not power on as of last night. When I originally started to charge it, it showed 1%... View Post
NoelPMaguire
Unfortunately I have the same issue. I brought it to a local Samsung Repair Store and they said they... View Post |
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The touchscreen on my Chromebook Pro suddenly stopped resonding to finger touch. The stylus pen still works fine. I've tried powerwashing... View Post 
userCG83FViPU3
Same problem here with my Chromebook Plus. One day, finger touches stopped working on the screen. Th... View Post |
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I have a brand new Galaxy Book S (ARM/Verizon) which, out of the box, cannot update beyond Windows 10 release 1909. Following a factory... View Post 
Neverthehero
Thank you for this, was truly a heaven-sent post for everyone including myself having this issue. I ... View Post |
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Using a Galaxy notebook and for the first time after signing all buttons seem to be locked. Do you know if there's a key I may have pressed... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. Have you tried restarting your notebook? If... View Post |
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My camera and microphone are not working on my book pro 360. I tried adjusting the setting still nothing is working. View Post 
NikisPhatPlanet
I found the problem for my laptop. There isn't a physical switch to turn the camera/mic on and off, ... View Post |
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