Computers

Custom List Message Item

Galaxy Book Pro 360 and docking stations

Posted by 05-27-2021 12:42 AM in Computers

Hello, I have a Galaxy Book Pro 360 13.3" and I want to use it with a dock station. I already have a OWC USB-C dock, which works amazingly... View Post

11-25-2021 08:46 AM

Looking at the Razer TB 4 dock, how would you connect a 2nd display? I can't figure out which port. View Post

Anyone Had this problem W/ their Galaxy Book Flex since they bought it??? (Windows HelloFac Cam)

Posted by 11-05-2021 04:30 AM in Computers

So I got bored and decided to finally say something to see if anyone else has had the same issue, but it also like me who really just didn't... View Post

Anonymous 11-05-2021 03:04 PM

Good afternoon, I will be happy to assist you today. The camera in the original Galaxy Book Flex doe... View Post

Samsung Galaxy Book Pro 360 printing pages in reverse order

Posted by 11-04-2021 09:35 AM in Computers

My new Samsung Galaxy Book Pro 360 is printing pages in reverse order (i.e. page 3, page 2, page 1). This happens with Excel, Word, PDF files,... View Post

Anonymous 11-04-2021 01:55 PM

I will be happy to assist you. You will need to go into the Windows settings, and search for Print P... View Post

Samsung M2880FW not printing

Posted by 11-02-2021 03:18 PM in Computers

Samsung M2880FW connected by USB to HP Windows 10 computer will not print unless you unplug the power to the printer and plug it back in. I’ve... View Post

Anonymous 11-02-2021 06:32 PM

Hello. I apologize, as of November 1, 2017, Samsung no longer provides technical support for printer... View Post

Can NP940X3M Samsung Win 10 Laptop be charged through the USB-C port?

Posted by 11-02-2021 03:46 PM in Computers

My charging port is damaged. Do you know if this laptop can be charged through the USD-C port? I couldn't find the answer online. Thanks. View Post

Anonymous 11-02-2021 04:46 PM

I understand this charging issue can be frustrating. The Galaxy Book Pro does not support USB chargi... View Post

Does anyone know what this option is in the developer options?

Posted by 10-31-2021 10:15 PM in Computers

View Post

11-01-2021 05:23 AM

Interesting.. Thanks for the help! View Post

My Samsung laptop won't start up properly

Posted by 10-28-2021 06:52 AM in Computers

So, while using the laptop one day, i turn it off, it tells me the computer was unable to shut down properly and then when I try to restart it, it... View Post

Anonymous 10-28-2021 12:17 PM

I understand that having your PC not start up can be frustrating. if the PC is telling you there is ... View Post

Touchscreen Not Working - Samsung Windows 10 Pro Laptop

Posted by 10-27-2021 10:01 AM in Computers

OS: Windows 10 ProModel: 740U5L Hello, Starting from when I took my laptop out of sleep mode this morning, the touchscreen stopped functioning... View Post

Anonymous 10-27-2021 01:20 PM

I understand that having a touch screen fail can be frustrating. After the troubleshooting you have ... View Post

Notebook 9 Pro 13.3 display problems

Posted by 11-18-2020 10:12 AM in Computers

My notebook 9 pro will be three years old in January 2021. 6 months ago the display started having problems after bootup. The display, over time, ... View Post

Anonymous 11-20-2020 10:26 AM

I am sorry to hear about this. This does sound like a hardware issue. Please send the serial number ... View Post

Samsung Galaxy Book Pro 360 Charger

Posted by 10-22-2021 07:59 PM in Computers

Hello, Can you purchase the 65W charger that comes with the laptop separately? I think it's model number is EP-TA865. View Post

10-23-2021 03:08 PM

You are very welcome! View Post

Galaxy book pro 360 tablet mode and homescreen

Posted by 10-17-2021 11:00 AM in Computers

So when I enter tablet mode, it force me to choose an app from the windows applications. I want to turn into tablet mode and be able to look at my... View Post

10-21-2021 06:27 PM

No, the new update fixed it View Post

Acceptable Receipt for Warranty Claim?

Posted by 10-19-2021 01:44 AM in Computers

<rant> I am having zero luck with uploading my receipt. I purchased my Chromebook from the Samsung website in February of this year and saved... View Post

Anonymous 10-19-2021 01:29 PM

@grandmoo I apologize that you have had such a frustrating experience, and I will be happy to assist... View Post

Where to buy chromebook charger

Posted by 10-17-2021 06:32 PM in Computers

Can't find a charger Opens in new window PDF Download ... View Post

10-18-2021 10:11 AM

Hello there! If you're looking to purchase a charger specific to your chromebook, the best be would ... View Post

Can't change time zone & time on Galaxy Book Pro 360

Posted by 07-24-2021 02:13 AM in Computers

I got this beast of a laptop 2 days ago and everything else seems to work as advertised. But it came set to Pacific (PST) time and I live in the... View Post

Anonymous 10-11-2021 08:09 PM

You're welcome @userSt9rAsLxpY. It would be simpler if it was only a Samsung/Windows problem. It's b... View Post

Galaxy Pro 360 Battery Replacement

Posted by 10-09-2021 03:30 PM in Computers

Is the battery on the Galaxy Pro 360 replaceable? View Post

10-10-2021 06:34 PM

The manual says it must be taken into a Samsung service center, at customer expense. Probably $200, ... View Post

Galaxy Book Flex2 Alpha, 13", 512GB Touch Pad Not Working

Posted by 08-23-2021 03:53 PM in Computers

The touch pad stopped working. It shows no mice or pointers in devices. getting windows code 10 host controller. This is a 2 week old device. ... View Post

10-09-2021 01:19 AM

Did u resolved the issue with your track pad on your PC? I just wanted an update on that. View Post

How do you insert a micro sd inside the galaxy book pro

Posted by 10-07-2021 04:48 PM in Computers

There's a native slot which doesn't require an adapter. I tried putting it in but I don't know if I put it in right. I don't want... View Post

Anonymous 10-07-2021 05:25 PM

Good afternoon. The SD card should be inserted according to the following diagram from the user guid... View Post

SCX-3405 Printer Can not connect to download server/will not update scan software

Posted by 10-04-2021 01:53 PM in Computers

I am unable to connect to the download server. My internet connection is fine. Scan software not functioning. Please advise. View Post

10-07-2021 02:37 PM

Hello, HP Has taken over support for Samsung Printers. For assistance with your printer please reach... View Post

Galaxy Book Flex SPen Intermittent Connectivity

Posted by 10-04-2021 09:23 PM in Computers

My Laptop's model number is: NP950QCG-K01US Hello, I am having issue with my Spen on my Galaxy Book Flex. When I am using my Spen, mainly for... View Post

Anonymous 10-07-2021 02:16 PM

I understand this is frustrating. Since you have performed the updates and reset, the laptop will re... View Post

Computer won't turn on

Posted by 09-24-2021 02:45 PM in Computers

I was reading over the chat and noticed other people were having the same problem I have. I just got my computer two day ago and I went to turn it... View Post

09-25-2021 09:09 AM

Hello, I apologize for the inconvenience, the troubleshooting link advises to: *with additional info... View Post

Galaxy Book Pro 360 Charging Issues

Posted by 06-17-2021 10:49 AM in Computers

hi, im using the charger that came with the device and i keep getting this charging error.. it wont charge while im using it.. it took 2 days to... View Post

Anonymous 09-15-2021 02:51 PM

I will be happy to look in to your case. Please send the full model and serial numbers to this PM Li... View Post

Notebook Spin 7 Pen and touch support with 10 touch points

Posted by 09-07-2021 01:13 PM in Computers

Hi! I know I may be beating a dead horse (no mal intent towards horses alive or deceased), but I was looking at my laptop info and it shows that it... View Post

Anonymous 09-07-2021 02:04 PM

Good afternoon. The NP730QAA touch screen will support most capacitive stylus pens, available from m... View Post

No case or protection options for galaxy book flex 2 alpha?

Posted by 06-24-2021 07:41 PM in Computers

Ordered a couple from Amazon that were way too big. Why isn't Samsung making protection for their products? Also, does anyone have any... View Post

09-01-2021 11:43 AM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post

Samsung 360 pro Laptop Will Not Power On

Posted by 08-31-2021 05:24 PM in Computers

My Samsung laptop will not turn on. I do not leave it plugged in. Once it is fully charged I unplug it. I went to use it and it will not power on.... View Post

09-01-2021 05:19 AM

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post

Notebook NP900X5J Turns on but screen is black

Posted by 08-27-2021 07:07 PM in Computers

I have a Samsung Notebook NP900X5J that will charge, do the initial boot with the Samsung logo, and then the screen blacks out. The laptop's... View Post

08-31-2021 10:47 PM

Thank you, @SamsungCaleb! I went from the first link you had about the PC not turning on at all and ... View Post

Samsung Galaxy Pro 360 won't turn on

Posted by 08-03-2021 08:40 PM in Computers

Please help, I bought this laptop less than 2 months ago. I open my laptop and it has the blinking blue light and it will not turn on at all. I... View Post

Anonymous 08-31-2021 06:08 PM

PM Link View Post

Samsung xpress c1860fw Frozen Screen

Posted by 08-29-2021 08:14 PM in Computers

Hi there I've got a frozen screen on my Samsung printer showing the Samsung logo and nothing after, Any help will be appreciated. Thanks, ... View Post

08-30-2021 06:45 AM

Hello. I apologize, as of January 1, 2016, Samsung no longer provides technical support for printers... View Post

Galaxy book pro 360 overheating and noise

Posted by 08-25-2021 08:36 PM in Computers

I have this 13inch one for little over 2 months. I just noticed that my laptop gets really hot and a fan rarely kicks in. It is too hot to touch... View Post

08-26-2021 05:17 AM

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post

Galaxy Book Pro 360 15.6 Constantly Crashes, Freezes, and Restarts itself

Posted by 08-10-2021 05:51 PM in Computers

I've had this laptop less than three months and it is useless. Here is video of the laptop crashing twice within minutes of me opening it after... View Post

08-25-2021 09:24 PM

this kind of response gives me shivers. just ordered one for my daughter and its crazy a company lik... View Post

CLP-365W status LED is blinking red, but no error code is available

Posted by 08-19-2021 07:35 AM in Computers

1) The status LED of my CLP-365W printer is blinking red, no printing is possible2) SyncThru web service only shows the following alert: C3-6110... View Post

08-19-2021 04:07 PM

Hello I was able to locate some information regarding further assistance with the printer here: Help... View Post