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Book was NIST 88-800 Wiped using PC Doctor. Installed Windows 11 and Samsung Driver Patch found on Samsung.com. Issue: The unit will not power... View Post 
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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This is the second galaxy chromebook I've had. I returned the first after 2 weeks because of the same problem. When it heats up, the track... View Post 
userZojKvsguSi
This seems to be an ongoing issues and the documentation is only a temporary fix to the issues with ... View Post |
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Where can I find the candle emoji 🕯️on my Samsung Galaxy S22¿ View Post |
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My skullcandy wireless headphones won't connect to my PC anymore. They won't show up on the list either no matter how many times I turn... View Post
Samsung_Moderator
Hello! I understand how this can be a cause for concern with your headphones not connecting. Since t... View Post |
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Hi, I just picked upa new Galaxy Book Pro 2 15” When I start steam games it starts then closes. Is this relatef to alder lake? How can I... View Post
Samsung_Moderator
Hello! I'm pretty sure this is a spec issue depending on the game you want to play and the specific ... View Post |
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how to run unsupported programs on chromebook device View Post |
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My chromebook is not connecting to the internet restarted multiple times and it's not working and when it gets hot nothing works it just... View Post
Samsung_Moderator
Hello! I understand how these two issues can be a cause for concern. I just want to confirm that you... View Post |
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I'm trying to send a photo yo My galaxybook pro 2 360 from my s22 ultra via quick share and it keeps failing. How do I get this to work, am I... View Post
Samsung_Moderator
Have you tried it on both networks? If this doesn't help I would recommend calling us directly for f... View Post |
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I now have two of the same device doing this which worries me. I have over 150 of these in use at a school. When you plug in the Chromebook 4 it... View Post
Samsung_Moderator
If the troubleshooting article did not help I recommend letting a service technician have a look. As... View Post |
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I am experiencing an extreme amount of lag when watching video on my Book 2 Pro 360 with the Buds Pro. When I use other bluetooth headphones, there... View Post
Samsung_Moderator
I can definitely understand your concern here. Does this occur when listening to music? Does this oc... View Post |
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6 month old Galaxy Book Pro 360 suddenly doesn't recognize power source. The battery is now empty. The plug etc. work when I use it to charge... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your laptop not having power. I see that you ha... View Post |
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Dear All, Past one week my laptop displays Black screen. It happened suddenly while working. Since then I have tried a few recommendations... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with not being able to use your device correctly. Si... View Post |
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So I have a Samsung galaxy book ( model: NP950XDB-KB2US) and my charger stopped working and started to blink blue rapidly. So I got a brand new... View Post 
userVA3SXg4Alg
My np730qcj wouldn't boot up, blinking blue light. Took off back panel with power cord unattached, r... View Post |
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Hi, I have no clue what's going on. I'll be using my laptop casually and then the wifi no matter which wifi I'm using just goes dark.... View Post
Samsung_Moderator
Hello! I understand how your Wi-Fi not working can be frustrating. I just want to confirm that you h... View Post |
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Hello, I turn on the laptop after a Samsung app update or install and a couple of apps updates. It showed the Samsung logo message as usual and... View Post
Samsung_Moderator
Thanks for reaching out to us for this. Give this link a shot for me: https://www.samsung.com/us/sup... View Post |
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Hello, since I had the last update, my Samsung pc have problems with the Touchscreen, I already tried restarted, I check for updates and its ok,... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying a... View Post |
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hello Samsung I am working at The Only Online Homeschool ProgramIn Malaysia PASXCAL So I need your help to solve my website issues of UX/UX ... View Post 
NEEMAN_ZACCAI
https://www.samsung.com/my/home/ This was the link I found for Samsung Malaysia View Post |
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Hi, I'm just wondering if someone could help. I bought the Samsung galaxy book2 pro 360 not even 1 month ago and I closed the lid down... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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I purchased Galaxy book last last month and barely used it. I haven't used it for a week and it won't start at all even when using same... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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FYI: I am new here and idk if this is the correct category-there doesn't seem to be any for this. Sorry! A couple days ago I went to the... View Post 
KnightRiderRalph
Try calling their number during open business hours and hopefully they can answer your question. (87... View Post |
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Can the galaxy book pro use the s pen pro Bluetooth feature? I tried it but it's not working. I can't get it to sync up to the computer.... View Post 
skeeter_honey
Will this feature become available with a software uodate? If the tablet can read the S Pen when you... View Post |
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I bought Galaxy Book Pro 360, 13", 512GB, Mystic Bronze On June 12, 2021. Last night AMERICAN AIRLINES had to put my Book Pro in a... View Post
Samsung_Moderator
Thank you for reaching out. I am sorry to hear about the symptoms you are experiencing with your Gal... View Post |
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This is happening me for second time but exist a fast solution because wait until the battery is dead is painful... and I need to use the computer... View Post |
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When I power up a screen comes up which allows me to enter my pin number. When I enter the last number of my pin two things can happen: It... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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I purchased this 13.3 inch galaxy 4K ultra HD chrome book for Christmas for my daughter. I logged into my account today and noticed the trackpad... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Hello, I have a Galaxy Book Pro 950XDB-KC5 and it will not start up. The battery is fully charged, the power supply is working fine, it is not... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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i purchased this on black friday this year and got what felt like was a great deal... Galaxy Book Pro 360, 15'', 1TB, Mystic Bronze ... View Post 
userfMNHLI0tin
Yeah, I'm not getting any more than 3-4 hours on my brand new one either. All the reviews said 8ish ... View Post |
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My Samsung Galaxy Book Pro 360 won't turn on. I have had it less than 2 months. There is no power button on my model to hold down. I don't... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
