Fast Charge and Super Fast Charge not working since last update on my Z Fold 6

[Dr-Tweetatoo]

Good day!

Since the last update(s), which is/are One UI 6.1.1, the fast charge and super fast charge stopped working on my Z Fold 6.

Any one has this same issue? Any workaround?

Currently installed software version is: F956BXXS2AYA9

Thank you very much.

[BubbyC]

My s23 ultra is doing the same thing superbfast charger not working.

[userhGN5wjCizM]

I had a similar issue. When I turned my USB cord the other way and cleaned the port out it seemed to work. Not sure if using a generic GaN charger would cause this issue.

[Samsung_Moderator · Accepted solution]

Hello, Welcome to the Community. We understand the concern of the phone not fast charging. There are some steps that may help.

1. Make sure the phone and the apps are fully updated.

2. Test the phone with a different charger.

3. Test the phone in Safe Mode to determine if there is a 3rd-party app causing the slow charging. https://www.samsung.com/us/support/answer/ANS00062983/

4. Clear the cache partition and repair the apps through the recovery menu.

To get to recovery mode:
- Turn off phone
- Once off, hold down volume down and power buttons simultaneously
- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears
- Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET)
- Use power button to select.
5. Factory reset the phone. Be sure to back up the data first. https://www.samsung.com/us/support/answer/ANS00062029/

We also recommend submitting an error report through the Members app. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/ 

If you are still experiencing the slow charging, we recommend having the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html