Front screen problems

[narutokaya]

Anyone having issues with front screen on fold and flip not working all of a sudden, and then struggling to work when open? Me and a friend have both hax the same issue at the same time - yesterday. Is a UI not working prompt at timea.

[f43a97]

Those phones are notorious for having screen problems. Warranty repair if you are covered

[onlyhalf333]

I had to pay 89 dollars after having my flip 6 for 2 months to fix the screen digitizer it just started flickering and got so bad I traded in for the new regular galaxy. So unhappy with the entire experience.

[LongHiker]

@narutokaya No issues with my Fold 6. 

[Samsung_Moderator · Accepted solution]

Hello narutokaya, Welcome to the Community. We understand the concern with the front screen no longer working. 

You can use the following link to troubleshooting a black or blank screen: https://www.samsung.com/us/support/troubleshoot/TSG10002028/

There are additional steps you can try for touchscreen issues on the phone: https://www.samsung.com/us/support/troubleshoot/TSG10001974

Clearing the app cache for the One UI may also help to keep it working properly: https://www.samsung.com/us/support/answer/ANS10001372/

We also recommend running the diagnostics in the Members app under the Support tab.

If you continue to experience these concerns, it is recommended to have the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the evaluation: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover repairs outside the warranty. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/