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ā12-17-2023 05:54 AM (Last edited ā12-18-2023 05:48 PM by SamsungRei ) in
Fold & Flip PhonesGood day My wife's z flip 4 is experiencing issues after the Android 14 update yesterday. "isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized" That message pops up from time to time on her phone and then the phone freezes perhaps an update will fix it?
Solved! Go to Solution.
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3 weeks ago (Last edited 3 weeks ago ) in
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3 weeks ago in
Fold & Flip PhonesThis is what support had me do to get it working correctly (for anyone having the same problem):
They had me reset my settings to default....
1 Navigate to and open Settings, and then tap General management.
2 Swipe to and tap Reset, and then tap Reset all settings.
3 Review the information, and then tap Reset settings.
4 Tap Reset to confirm. Your device will restart after a few moments.
It hasn't frozen up like that since!
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