UI Issues After December 2024 Update

[Jess04]

Hey Samsung,

After the latest software update to my Z Flip5, my UI crashes anytime I attempt to drag an app from the edge panel to open in Pop-Up View and Split Screen.

Please fix this. I utilize this feature often.

[Samsung_Moderator · Accepted solution]

Hi Jess04, Thanks for being part of the Community, and for reaching out!

Have you tried clearing the cache for the One UI Home app? https://www.samsung.com/us/support/answer/ANS10001372/

We also recommend submitting an error report to provide the feedback to Samsung with the data logs: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692