Fold & Flip Phones

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New Z Flip 5: Restarting, apps crashing, phone is not usable

Posted by 08-28-2023 10:49 AM in Fold & Flip Phones

Hi there received my new Z flip5 but one week later it crashed. Always restarting on its own, static screen not responding, apps crashing and... View Post

08-29-2023 04:36 PM

Hello, We understand how frustrating it is for the phone to randomly restart itself. There are some ... View Post

Alarm notification Flip 5

Posted by 08-28-2023 06:03 PM in Fold & Flip Phones

This pertains to just the 'alarm clock' notification, all other notifications work fine. There is no selection of what alarm sound is... View Post

08-29-2023 02:55 PM

Hello dte230, We understand the importance of being able to change the alarm sound. This article pro... View Post

Gets very warm

Posted by 08-29-2023 09:27 AM in Fold & Flip Phones

I recently received my fip 5 and have used it casually since today when I reading a story online and after 20 minutes or so the Flip 5 got VERY... View Post

08-29-2023 12:58 PM

Hello, We understand how frustrating it is when the phone is overheating. Whether you're using a pho... View Post

Black screen

Posted by 08-29-2023 08:39 AM in Fold & Flip Phones

My wife has z flip 4 sadly the inner screen goes black it is not showing anything. But when you open the phone a white vertical line appear and... View Post

08-29-2023 09:07 AM

Because this is the US Samsung Community, we offer extremely limited knowledge of devices, services,... View Post

Using this phone for months now I have to do this?

Posted by 08-27-2023 07:06 PM in Fold & Flip Phones

Any reason why I would need this to operate a camera View Post

08-28-2023 12:19 PM

It's a standard permission. I haven't had any issues in years letting my camera use this. View Post

Z Flip 5 doesn't always detect when closed

Posted by 08-24-2023 09:48 PM in Fold & Flip Phones

Does anyone know where the flex sensor is that defects when the z Flip 5 is fully closed. This phone is driving me nuts, because... View Post

08-28-2023 09:11 AM

Hello Craig, Welcome to the Community. We understand the concern of the screen not turning off when ... View Post

Hinge wobble

Posted by 08-17-2023 02:10 PM in Fold & Flip Phones

When fully open my z flip 5 has a wobble at the hinge. You can push it back further once fully open. Has anyone else experienced this? I just came... View Post

08-27-2023 03:39 PM

Mine is probably defective, but Samsung has the worst customer service I've ever dealt with. View Post

Sync Button, Quick Settings Panel

Posted by 08-24-2023 04:30 PM in Fold & Flip Phones

I read somewhere that turning this off saves a lot of battery ... But should I? View Post

08-24-2023 06:22 PM

Me to 😊 View Post

Flip 5 Cover / Flex Screen Stops Working Until Reboot

Posted by 08-15-2023 06:44 PM in Fold & Flip Phones

My new Flip 5's cover screen just stops working. Had the phone for 5 days and this has happened 3 times in the last couple days and a reboot... View Post

08-21-2023 08:15 AM

I have discovered that it is the Windows Phone Link app keeping my screen on and disabling the front... View Post

How can I find themes specifically for the Z Flip?

Posted by 08-17-2023 12:50 PM in Fold & Flip Phones

I know where to go to get themes, but where/how do I find themes specifically for Z flip? Is there a special search term? View Post

08-17-2023 09:42 PM

Thanks for your help! View Post

Z Flip5 Cover Screen Typing Concerns

Posted by 08-18-2023 02:22 PM in Fold & Flip Phones

Hey Samsung, I've been using the Z Flip5 for a little over a week now. While it's an amazing phone, there are a few... View Post

08-18-2023 02:40 PM

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post

Not receiving text messages

Posted by 08-17-2023 07:42 PM in Fold & Flip Phones

H E L P Samsung Galaxy Z Flip 5 (about a week old) Stopped receiving texts. Not clear if only iphone messages. Seems to be all... View Post

08-18-2023 01:13 PM

Hello, Welcome to the Community. We understand how frustrating it is to not be able to receive text.... View Post

Galaxy Flip 5 cannot send SMS messages to Iphone users

Posted by 08-18-2023 08:20 AM in Fold & Flip Phones

Is anyone else having issues with sending SMS messages to iPhone users. I just keep getting "cannot send message error code 0" View Post

08-18-2023 10:23 AM

Hello, Welcome to the Community. We understand how frustrating it is to not be able to send a text. ... View Post

Microphone works on calls but not apps

Posted by 08-16-2023 08:41 AM in Fold & Flip Phones

I found a UK thread about this that isn't flattering for Samsung and I found a similar problems on another device and I am still pulling my... View Post

08-18-2023 09:56 AM

Hello, We understand how inconvenient it is when the mic on the phone is not working correctly. This... View Post

Google Photo's and texting

Posted by 08-18-2023 04:05 AM in Fold & Flip Phones

Greetings all! So I have spent hours (literally) trying to figure this out. I'm trying to make Google photos my default in my text... View Post

08-18-2023 06:56 AM

Thanks Gary for the response! View Post

Z flip 5 left side button/sensor/?

Posted by 08-17-2023 06:15 PM in Fold & Flip Phones

Just got my flip 5 and on the left side below sim tray there is an unknown. I'm not seeing any pics that look the same as mine(graphite 512gb)... View Post

08-17-2023 06:30 PM

awesome! Enjoy your Z Flip5. You are going to enjoy all the features Samsung has implemented in thei... View Post

Good Lock App Issue

Posted by 08-17-2023 02:54 PM in Fold & Flip Phones

Using the MultiStar to install an app on my cover screen, the PHONE ICON has disappeared. Samsung tech support was unable to resolve the issue. View Post

08-17-2023 05:44 PM

Same problem here, can't believe this big feature happenned right after the official launched. View Post

Favorites messages not coming through do not disturb even with exceptions

Posted by 08-12-2023 08:59 AM in Fold & Flip Phones

I just switched from a Flip4 to a flip 5 I have learned that my favorite contacts messages will not come through when Do Not Disturb is on even... View Post

08-14-2023 06:10 PM

When I add favorites to the "Allow during Do NOT Disturb", it works for a while but then the contact... View Post

Z Flip 5 Battery Life tips

Posted by 08-14-2023 08:48 AM in Fold & Flip Phones

I've had mine for 72 hours. Does anyone have battery saving tips? View Post

08-14-2023 11:36 AM

nice. i'm sure there are other tweaks that be added in routines, but i never dug deeper than the one... View Post

Control Panel Icon

Posted by 08-14-2023 08:21 AM in Fold & Flip Phones

When I swipe down on Flip 5 cover screen there's an icon with two arrows ... there's also an icon for... View Post

08-14-2023 08:33 AM

Hi! If you mean the blue icon at the bottom, that means your phone's mobile data is turned on for us... View Post

Wi-Fi Toggles off and continuously asks for PIN

Posted by 08-13-2023 02:21 PM in Fold & Flip Phones

Even though I have 1 gigabit wifi, and I have a Routine to keep my phone unlocked when connected to wifi ... my phone continuously asks for PIN... View Post

08-13-2023 03:51 PM

Glad you found it! Please do update if your problem is resolved. Btw, I don't mind all the questions... View Post

Good Lock Launcher on Z Flip 5 Cover Screen

Posted by 08-11-2023 05:20 PM in Fold & Flip Phones

Has anyone figured out how to organize the apps you select? It would have even more use. View Post

08-13-2023 09:25 AM

Glad this option turned out to be available! 🙂 View Post

Z flip 5 - Cover Screen Timeout

Posted by 08-12-2023 05:12 PM in Fold & Flip Phones

I appreciate the ability to change the timeout at all, but I would like the option to have it on for as long as I want before it shuts off. An... View Post

08-12-2023 05:53 PM

Hi there! This setting might be omitted as a safeguard to prevent screen burn-in, or to save power. ... View Post

Flip 5: Messaging widget similar to the recent calls widget

Posted by 08-10-2023 08:36 AM in Fold & Flip Phones

I was wondering if samsung would make a message widget. Something like the recent calls widget. I been saving alot of time using the flex window... View Post

08-11-2023 05:53 AM

No I didn't find a message widget but honestly I totally forgot about wanting one. I was able to cha... View Post

Cover Screen Protection

Posted by 08-11-2023 02:05 AM in Fold & Flip Phones

I am expecting my Flip 5 to be delivered today. I know that it has a screen protector on the inside, but does the cover [outside] screen also have... View Post

08-11-2023 04:47 AM

I bought a screen protector from Amazon! It doesn't come with one like the inside - I'm using it rig... View Post

I'm disappointed in the volume on my z flip 4 it's low is that normal?

Posted by 08-07-2023 03:30 PM in Fold & Flip Phones

Is low volume normal for this phone it's so low when I play music. View Post

08-10-2023 10:20 AM

Hello, Welcome to the Community. We understand the frustration of low volume. There are some tips he... View Post

Flip 5 Screen Protector replacement recommendation

Posted by 08-09-2023 07:21 PM in Fold & Flip Phones

I've heard that you shouldn't replace the screen protector that comes with the Z Flip 5. It has to be done by an authorized tech. ... View Post

08-10-2023 12:11 AM

Thanks. I'll pray that I don't have any problems. View Post

Tesla Widget from cover screen

Posted by 08-09-2023 11:44 PM in Fold & Flip Phones

I'm loving the new z flip5. Using good lock to enable apps on the cover screen- total game changer. HOWEVER, we definitely need a Tesla Widget... View Post

08-09-2023 11:53 PM

You can contact the Tesla app developer, if they are the ones who make it. It should say on the app'... View Post

Flip 5: Notification sound for individual apps

Posted by 08-09-2023 05:25 PM in Fold & Flip Phones

Just got the z flip 5. Love it so far but it has a very annoying problem. Every android phone I've had, I've had the ability to set... View Post

08-09-2023 07:19 PM

You can also go to the apps option when in settings and select it through there, as well. Make sure ... View Post

Flip 5 lock screen icons/ watch 6 google assistant questions

Posted by 08-09-2023 03:00 PM in Fold & Flip Phones

I have a new flip 5 and galaxy 6 watch and there are a couple of odd items. On my watch5 and S23 I could load down Google Assistant, and with... View Post

08-09-2023 04:13 PM

Thanks that did it I was looking for it in the phone's list of apps View Post