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Original topic:

Color Palette + Keys Cafe constantly needs to be reset

(Topic created: a month ago)
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trieditAll
Asteroid
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Galaxy Note Phones
Everytime I update my color palette based on my wallpaper, I always have to go back to keys cafe and reapply the keys effect for the keyboard. Theme Park is not an option, as it gets overriden by color palette.
 
I don't use themes or do anything custom with my keyboard apart from the keys cafe effects.
 
Is there a way to make sure the keys cafe effects stay constant when you change the color pallete via "Wallpaper and style" without having to go into keys cafe and reapply effect. This used to be automatic.
 
 
 
 
 

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hey, userWBxyWQADKt! I completely understand your frustration here. It can be incredibly tedious to have your customized Keys Cafe effects wiped out every single time you change your wallpaper. I had to research this concern, and was able to find some tips that may be helpful. You mentioned that Theme Park is not available, but I'm not sure if that's the same thing as a custom theme. Try this troubleshooting guide below. 

The "Independent Theme" Workaround
By saving your Keys Cafe setup as an explicitly named custom theme, you can force the app to treat your color preferences and animations as an independent asset that won't default back to stock when the system palette updates.
  1. Open Keys Cafe and go to Style your own keyboard.
  2. Create or open your desired effect setup.
  3. Instead of just tapping apply, tap the Save / Download icon (the small folder or arrow icon).
  4. Give your keyboard theme a specific, custom name and hit save.
  5. Tap on your newly named custom theme card to apply it.

If this doesn't work or you don't want to change the theme. I would recommend doing what LongHiker suggested: sending an error report.

 

How to Submit an Error Report via Samsung Members:
  1. Open the Samsung Members app on your phone.
  2. Tap the Support tab located in the bottom right corner.
  3. Scroll down and select Error reports.
  4. Choose the relevant category that matches your issue (e.g., Application, Display, or Settings/System).
  5. Describe the issue in detail, including how often it happens and when it started.
  6. Check the box at the bottom to send system log data (this is crucial for our developers to locate the exact glitch).
  7. Tap the Send icon (the paper airplane symbol) in the top right corner to submit.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

3 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy Note Phones

@trieditAll You should submit a bug via the Samsung Members app -> Support -> Send feedback. 

Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hey, userWBxyWQADKt! I completely understand your frustration here. It can be incredibly tedious to have your customized Keys Cafe effects wiped out every single time you change your wallpaper. I had to research this concern, and was able to find some tips that may be helpful. You mentioned that Theme Park is not available, but I'm not sure if that's the same thing as a custom theme. Try this troubleshooting guide below. 

The "Independent Theme" Workaround
By saving your Keys Cafe setup as an explicitly named custom theme, you can force the app to treat your color preferences and animations as an independent asset that won't default back to stock when the system palette updates.
  1. Open Keys Cafe and go to Style your own keyboard.
  2. Create or open your desired effect setup.
  3. Instead of just tapping apply, tap the Save / Download icon (the small folder or arrow icon).
  4. Give your keyboard theme a specific, custom name and hit save.
  5. Tap on your newly named custom theme card to apply it.

If this doesn't work or you don't want to change the theme. I would recommend doing what LongHiker suggested: sending an error report.

 

How to Submit an Error Report via Samsung Members:
  1. Open the Samsung Members app on your phone.
  2. Tap the Support tab located in the bottom right corner.
  3. Scroll down and select Error reports.
  4. Choose the relevant category that matches your issue (e.g., Application, Display, or Settings/System).
  5. Describe the issue in detail, including how often it happens and when it started.
  6. Check the box at the bottom to send system log data (this is crucial for our developers to locate the exact glitch).
  7. Tap the Send icon (the paper airplane symbol) in the top right corner to submit.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

trieditAll
Asteroid
Options
Galaxy Note Phones
Definitely not resolved.
It is unfortunately forever broken at least for now till Samsung gets it together.
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