Original topic:

Note 20 Ultra Ussd invalid

(Topic created: 04-11-2024 05:53 PM)
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Tristankofi
Constellation
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Galaxy Note Phones

My note 20 ultra is having an ussd problem, anytime I would to buy credit or to send money by using my country ussd it keeping on telling me try again or ussd invalid and at time I see that my phone network goes down lite mode to 3G and it goes up again. Please what should I do? I need help.

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Samsung_Moderator
Community Manager
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Galaxy Note Phones

Hello Tristankofi, Welcome to the Community. We understand it is disappointing to receive these errors on the phone. Most likely the "try again" and "ussd invalid" messages are due to the drop in the network connection.

Here is a link with some troubleshooting steps: https://www.samsung.com/us/support/troubleshooting/TSG01212956/

Also check that your SIM card or eSIM is connected properly.

If you continue to experience these concerns, we recommend reaching out to your service provider for additional assistance.

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