Original topic:

Service issues

(Topic created: 08-24-2025 05:27 PM)
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Rich11234
Constellation
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Galaxy Note Phones
Trying to find out why after the update my note 20 ultra 5g drops service. Had sim card changed amd was told everything working properly. Need help. 
1 Reply
Dan2023
Honored Contributor
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Galaxy Note Phones
Based on the age of your phone, I would assume that it's a software or firmware issue. Your phone has passed the service agreement period, which means no firmware and security updates. It's time to upgrade to a new device.
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