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Constellation

Re: Moisture detected in charging port

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That message appeared on my phone today when I was trying to charge it for a second time. Earlier that day everything was fine. I was so scared. I was trying to dry it out with the hairdryer, wipe it with the cotton pods, rince it with the fresh water, then dry again. Nothing helped at all. Then I have turned it off completely, left for a while and plugged in... And it started charging. Uff. I need to be more careful now.

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Constellation

Re: Moisture detected in charging port

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I tried the blow dryer to and nothin. I haven't been near the water unless u call me taking a shower but my phone isn't in the shower with me. I never had this problem before after taking a shower it was fine but then today I woke up and my phone wasn't charged and it said moisture in the port. Need help it's a new phone. Maybe it is software problems but they need to fix it

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Asteroid

Re: Moisture detected in charging port

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Full power down and restart fixed mine too. Thanks. 

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Constellation

Re: Moisture detected in charging port

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This is third time that i received Moisture detected in charging port what can i do?
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Constellation

Re: Moisture detected in charging port

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Blowing into it then wiping the port out with a q-tip and I still kept getting the mioister in port but after I rebooted it went away and never came back. But how is Samsung saying this is waterproof up to 1.5 meters when it does this CRAP, all I did was rinse my phone off under the fasit and I get this error.  this obviously isn't waterproof if you can't even charge your device after it gets wet and have to do many steps to dry it. I didn't have to go through this with my galaxy s5 or the s7. Samsung needs to sell a plug that fits in the power port to make it fully waterproof and keep dust or dirt out.

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Supernova

Re: Moisture detected in charging port

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Hey guys, check out this post I made to address your phone's water resistance and how to check for liquid damage on it. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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Constellation

Re: Moisture detected in charging port

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Yes. I went to the beach and every time I charge it I get this error. If I restart it with the charger in, it'll work fine but if I take it out the error comes back.....annoying. 

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Astronaut

Re: Moisture detected in charging port

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Spoiler
I got a quick solution 

I woke up to that message today, tried to put charger on but was saying dry the port first. I managed to solve the problem quickly. I used the lowest heat of my hair dryer to blow the charging port. I put the phone at a decent  distance then began to blow it not directly but moving my hand constantly...just make sure the heat is reaching the port.  I'm not a good explainer but i hope  someone gets it and got helped.

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Constellation

Re: Moisture detected in charging port

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Thanks - the hair blow dryer worked

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Asteroid

Re: Moisture detected in charging port

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an expensive piece of junk. Never been wet etc and can't get rid of alert

 

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