That message appeared on my phone today when I was trying to charge it for a second time. Earlier that day everything was fine. I was so scared. I was trying to dry it out with the hairdryer, wipe it with the cotton pods, rince it with the fresh water, then dry again. Nothing helped at all. Then I have turned it off completely, left for a while and plugged in... And it started charging. Uff. I need to be more careful now.
I tried the blow dryer to and nothin. I haven't been near the water unless u call me taking a shower but my phone isn't in the shower with me. I never had this problem before after taking a shower it was fine but then today I woke up and my phone wasn't charged and it said moisture in the port. Need help it's a new phone. Maybe it is software problems but they need to fix it
Blowing into it then wiping the port out with a q-tip and I still kept getting the mioister in port but after I rebooted it went away and never came back. But how is Samsung saying this is waterproof up to 1.5 meters when it does this CRAP, all I did was rinse my phone off under the fasit and I get this error. this obviously isn't waterproof if you can't even charge your device after it gets wet and have to do many steps to dry it. I didn't have to go through this with my galaxy s5 or the s7. Samsung needs to sell a plug that fits in the power port to make it fully waterproof and keep dust or dirt out.
Hey guys, check out this post I made to address your phone's water resistance and how to check for liquid damage on it.
Yes. I went to the beach and every time I charge it I get this error. If I restart it with the charger in, it'll work fine but if I take it out the error comes back.....annoying.
I woke up to that message today, tried to put charger on but was saying dry the port first. I managed to solve the problem quickly. I used the lowest heat of my hair dryer to blow the charging port. I put the phone at a decent distance then began to blow it not directly but moving my hand constantly...just make sure the heat is reaching the port. I'm not a good explainer but i hope someone gets it and got helped.