Original topic:

SmartSwitch crashes when i try to tranfer data from s10e to motorola edge+ 2022 over cable

(Topic created: 04-22-2025 06:42 AM)
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S10enjoyer
Asteroid
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Galaxy S Phones

Im unable to tranfer data off my s10e to my motorola phone using SmartSwitch since I try to transfer my data using SmartSwitch from my s10e to my motorola edge+ 2022 using a type c to c cable, the smartswitch app on my s10e crashes, weirdly it doesn't crash on my motorola edge+ 2022. I can send a picture of what exactly happens if needed. 

8 Replies
LongHiker
Galactic Samsung Care Ambassador
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@S10enjoyer I'm really surprised that Smart Switch would work in that direction. I always thought it only moved data FROM a non-Samsung device. 

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S10enjoyer
Asteroid
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can i send a video of what exactly happens in this forum? @LongHiker 

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LongHiker
Galactic Samsung Care Ambassador
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Sorry, but no. You can't post a video here.
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S10enjoyer
Asteroid
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is it possible to post a gif then?

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LongHiker
Galactic Samsung Care Ambassador
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Yes, I believe so.
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kmonll
Constellation
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😊🙏
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S10enjoyer
Asteroid
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GIF_20250601_200706_624.gif

Screen recording from the edge+ 2022 is above :fast_up_button:️:

and the screen recording from the s10e is below:

GIF_20250601_201030_492-ezgif.com-optimize.gif

 my bad for getting around to this so late. Any possible fix?

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S10enjoyer
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guess not 🤷

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