Has anyone else experienced issues with some apps not working due to slow data when using the mobile network? My device S21 FE 5G. Unable to connect to certain games and apps that play video.
Hello all, thanks for reaching out regarding a slow mobile data connection. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Give the steps in this guide a try: https://www.samsung.com/us/support/troubleshooting/TSG01212956/
If the steps there do not help, it would be best to go ahead and contact your carrier, as they are responsible for your service. If the carrier is unable to resolve this behavior, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
Man I'm having the same problems but nothing I'm doing is working honestly I might trade this phone in with my carrier but just wait for the next software updates they might fix it
Hello all, thanks for reaching out regarding a slow mobile data connection. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Give the steps in this guide a try: https://www.samsung.com/us/support/troubleshooting/TSG01212956/
If the steps there do not help, it would be best to go ahead and contact your carrier, as they are responsible for your service. If the carrier is unable to resolve this behavior, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
