- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-02-2023 04:57 PM in
Galaxy S21Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-04-2023 01:08 AM in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-06-2023 09:00 AM in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-03-2023 06:48 AM (Last edited ‎02-03-2023 01:23 PM ) in
Galaxy S21Phone: S21 (SM-G991U1)
Software: One UI 5.0, Android 13 (Jan 1 update, G991U1UES5DWA4), Secure Folder 1.8.01.5
Actions taken: Re booted, cleared cache, cleared data.
It doesn't look like there is a way to roll the software back. As of right now I cannot access anything in that folder.
Edit1: As other suggested, I was able to quickly tap my Andftp app inside the secure folder and then back up my files. At least I'm good there. If the ftp app wasn't on the first page this wouldn't have been viable.
Edit2: I created a ticket through the members app. Attached requested logs and a screen shot of the crashed app popup.
Edit3: Seems someone moved my post over here. Haven't heard back from Samsung on my ticket yet.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-03-2023 06:49 AM in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-03-2023 06:51 AM in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-03-2023 06:53 AM (Last edited ‎02-03-2023 08:40 AM ) in
Galaxy S21I am also not able to report via app because it crashes when opening. I click the report feedback and nothing happens.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-03-2023 08:07 AM in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-03-2023 08:16 AM (Last edited ‎02-03-2023 08:40 AM ) in
Galaxy S21Logs and screen shot have been uploaded.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-03-2023 07:11 AM (Last edited ‎02-04-2023 01:10 AM ) in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-03-2023 07:50 AM in
Galaxy S21Same issue.
Secure Folder v 1.8.01.5 on an S22
I can enter the password pattern, and if I click fast enough, I can open one app in the secure folder (Google's Keep Notes) and it runs just fine. However, I cannot open any other apps or access anything else in the Secure Folder. It opens for a very brief moment and then crashes/stops. Even the settings for the app crash when I try to access them.
I have tried clearing cache and clearing data and restarting my phone. Nothing seems to fix the issue.
![](/skins/images/58DA47E6D4149FA6DBF2AD6B8078C18B/responsive_peak/images/icon_anonymous_message.png)