Hey there! I can absolutely understand needing your device and it's features to work how it was designed to. Let's try a few steps to see if we can get this taken care of.
You can clear the cache of the device by following the below steps.
Accessing recovery mode: The exact key combination to enter recovery mode varies by device, but typically involves holding down a volume button (usually "Volume Up") along with the power button when turning on the phone. Navigating in recovery mode: Once in recovery mode, use the volume buttons to scroll through options and the power button or another designated key to select. Wipe cache partition: Look for an option labeled "Wipe cache partition" and select it to clear the cache.
If it's still giving you the same problems after clearing the cache you can also try to back your device up and do a factory data reset.
Open Settings Tap General management Tap Reset Tap Factory data reset Review the information Tap Reset If prompted, enter your security lock credentials Tap Delete all to confirm If you have a Samsung account, enter your password to confirm
The last thing I would suggest is having a certified technician take a look at the device if none of those steps seem to help!
My battery draining quickly has been my issue. At 30% the phone shuts off. Finally got to 100% but was stuck around 65% for the longest time. Need that new 7.1 update. Turn off all the garbage apps. We don't want or need them. If we do we know what to click. The battery drain for faster is not worth the less battery time. Fix the battery draining issue Samsung or you lose a customer forever. Not happy battery issues after this update.
Hey there! I can absolutely understand needing your device and it's features to work how it was designed to. Let's try a few steps to see if we can get this taken care of.
You can clear the cache of the device by following the below steps.
Accessing recovery mode: The exact key combination to enter recovery mode varies by device, but typically involves holding down a volume button (usually "Volume Up") along with the power button when turning on the phone. Navigating in recovery mode: Once in recovery mode, use the volume buttons to scroll through options and the power button or another designated key to select. Wipe cache partition: Look for an option labeled "Wipe cache partition" and select it to clear the cache.
If it's still giving you the same problems after clearing the cache you can also try to back your device up and do a factory data reset.
Open Settings Tap General management Tap Reset Tap Factory data reset Review the information Tap Reset If prompted, enter your security lock credentials Tap Delete all to confirm If you have a Samsung account, enter your password to confirm
The last thing I would suggest is having a certified technician take a look at the device if none of those steps seem to help!
